IBM Support

Support's Guide to Sub-second Events in a Multitier Environment

Question & Answer


Question

Generic Clear: Is there a subsecond solution for the multitier environment?

Cause

The original subsecond solution was created before the ESF multitier environment was supported by Netcool/OMNIbus.

Answer

The subsecond solution was revised for the multitier environment, as presented in Netcool/OMNIbus extensions. While the triggers are provided the correct logic for problem|resolution, the impact of the triggers in a large-scale system were not investigated. It is advised that customers who seek to implement subsecond problem|resolution evaluate the new triggers in a test environment. Ensure the impact on performance, rules file logic, and memory usage is understood when implementing the solution in a production environment.

The documentation and zip file includes the simpler solution that uses just the ProbeSubSecondId field populated by probes, see section 3 of the documentation for further details.

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Document Information

Modified date:
27 March 2023

UID

swg21967283