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Are Connect:Direct errors XIPT016I, XSMG621I and XSMG631I tied to XSMG242I?

Technote (troubleshooting)


Problem(Abstract)

When sending from IBM Sterling Connect:Direct for z/OS to Connect:Direct for UNIX, error XSMG242I may be followed by errors XIPT016I, XSMG621I and XSMG631I. Are these errors related to the initial XSMG242I?

This article does not address the root cause of the XSMG242I. See below for a link to a possible resolution.

Symptom

The following sequence of errors may occur when Connect:Direct for z/OS sends to Connect:Direct for UNIX.

On the z/OS side:
XSMG242I 'The Session Manager could not create a user profile.'

On the UNIX side:
MSGI=XSMG242I
MSST=Create user profile - sdsc_create failed

MSGI=XIPT016I
MSGT=TCP lost the connection. System error is Connection reset by peer. Message ID XIPT016I, rc=16, fdbk=73.

MSGI=XSMG621I
MSGT=A receive from the remote node operation failed. Message ID XSMG621I, rc=8, fdbk=0.

MSGI=XSMG631I
MSGT=SMGR failed to receive an FMH. Diag=XIPT016I. Message ID XSMG631I, rc=16, fdbk=16.


Environment

This may occur when sending from Connect:Direct for z/OS to Connect:Direct for UNIX.

Resolving the problem

Yes, these errors are all related to the initial XSMG242I. Once that error is resolved, the secondary errors will no longer occur.

This Technote may assist in resolving the XSMG242I:

Technote 1529661

Cross reference information
Segment Product Component Platform Version Edition
Commerce Sterling Connect:Direct for UNIX

Document information

More support for: Sterling Connect:Direct for z/OS

Software version: 5.0, 5.1, 5.2

Operating system(s): z/OS

Reference #: 1965534

Modified date: 02 September 2015