IBM Support

Hardware and Software requirements: Version 4.1.3 IBM Spectrum Protect™ Snapshot - VSS Requestor Component

Preventive Service Planning


Abstract

This document details the Hardware & Software requirements for the IBM Spectrum Protect™ VSS Requestor 4.1.3 component.

Content


Tip: Beginning with Version 4.1.3, Tivoli Storage FlashCopy® Manager is now IBM Spectrum Protect™ Snapshot. Some applications such as the software fulfillment systems and IBM License Metric Tool use the new product name. However, the software and its product documentation continue to use the Tivoli Storage FlashCopy Manager product name. To learn more about the rebranding transition, see http://www.ibm.com/support/docview.wss?uid=swg21963634.

The IBM Spectrum Protect Snapshot VSS Requestor component supports:

  • VSS operations in Microsoft Exchange environments
  • VSS operations in Microsoft SQL Server environments
  • VSS operations for the File System and Custom Application features contained in the MMC Snapin and Base System Services component.

This document is divided into linked sections for ease of navigation. You may use the links below to jump to the desired section of the document.


Minimum hardware requirements
Minimum software and operating system requirements
VSS Provider requirements

Minimum hardware requirements

The following information describes the minimum hardware and disk space requirements when using the IBM Spectrum Protect Snapshot VSS Requestor 4.1.3 component.


x86 Hardware

The following hardware is supported for the x86 platform:
  • Compatible hardware supported by the operating system


x86 Disk Space

The following disk space is required for the x86 platform:
  • A minimum of 500MB of disk space, and optionally:
  • At least 46 MB disk space for the VSS Requestor component prerequisites included in the installation package (which are installed automatically if they are not already installed on the system).
  • At least 20MB of disk space for each Language Pack to be installed (there are a total of 9 available).


TIP: Some of the above referenced prerequisites may require a system restart. To avoid a system restart, ensure that all of the minimum software requirements prerequisites detailed in the Additional Microsoft prerequisites section of this document are installed before starting the IBM Spectrum Protect Snapshot VSS Requestor installation process.

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x64 Hardware

The following hardware is supported for the x64 platform:
  • Compatible hardware supported by the operating system and the application environment being protected


x64 Disk Space

The following disk space is required for the x64 platform:
  • A minimum of 750MB of disk space, and optionally:
  • At least 46 MB disk space for the VSS Requestor component prerequisites included in the installation package (which are installed automatically if they are not already installed on the system).
  • At least 20MB of disk space for each Language Pack to be installed (there are a total of 9 available).


TIP: Some of the above referenced prerequisites may require a system restart. To avoid a system restart, ensure that all of the minimum software requirements prerequisites detailed in the Additional Microsoft prerequisites section of this document are installed before starting the IBM Spectrum Protect Snapshot VSS Requestor installation process.

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Minimum software and operating system requirements

The following information describes the minimum software and operating system requirements when using the IBM Spectrum Protect Snapshot VSS Requestor component.


Operating Systems


x86 Operating Systems

The following operating systems are supported for the x86 platform:
  • 32-bit Windows Server 2008 SP2, and later maintenance levels: Standard, Enterprise, or Data Center editions

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x64 Operating Systems

The following operating systems are supported for the x64 platform:
  • 64-bit Windows Server 2008 SP2, and later maintenance levels: Standard x64, Enterprise x64, or Data Center x64, editions
  • 64-bit Windows Server 2008 R2 SP1, and later maintenance levels: Standard x64, Enterprise x64, or Data Center x64 editions
  • 64-bit Windows Server 2012, and later maintenance levels: Essentials, Standard or Data Center editions
  • 64-bit Windows Server 2012 R2, and later maintenance levels: Essentials, Standard or Data Center editions
  • 64-bit Windows Storage Server 2012, and later Service Pack maintenance levels: Workgroup or Standard editions
  • 64-bit Windows Storage Server 2012 R2, and later Service Pack maintenance levels: Workgroup or Standard editions


Note: Windows Storage Server 2012 and 2012 R2 are only supported for functionality that is also available and supported by the IBM Spectrum Protect Snapshot VSS Requestor component on Windows Server 2012 and 2012 R2 Editions.

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Operating Environments that are supported for both x86 and x64 platforms
  • Windows Failover Clustering

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Additional Microsoft prerequisites

The following prerequisites from Microsoft are required and must be installed prior to using the IBM Spectrum Protect Snapshot VSS Requestor 4.1.3 component:

  • Windows Powershell 3 or Windows PowerShell 4
  • Windows Management Framework 3 or Windows Management Framework 4

The following prerequisites from Microsoft are also required, and are installed automatically by the IBM Spectrum Protect Snapshot VSS Requestor 4.1.3 if not already present on your machine.

    TIP: Installation of these prerequisites may require a system restart. To avoid a system restart, ensure that these prerequisites are installed before starting the IBM Spectrum Protect Snapshot VSS Requestor installation process.

    Note: These prerequisites are not automatically installed when you create your own silent installation package to install via msiexec. In that scenario, you must manually ensure that the prerequisites are installed.


32-bit VSS Requestor 4.1.3 requires:



32-bit Microsoft Visual C++ 2012 Redistributable Package

Available in the following subdirectory of the installation image (DVD or downloaded image):
....ISSetupPrerequisites\Microsoft Visual C++ 2012 Service Update 1 Runtime Libraries (x86)\vcredist_x86.exe


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64-bit VSS Requestor 4.1.3 requires:



32-bit Microsoft Visual C++ 2012 Redistributable Package

Available in the following subdirectory of the installation image (DVD or downloaded image):
....ISSetupPrerequisites\Microsoft Visual C++ 2012 Service Update 1 Runtime Libraries (x86)\vcredist_x86.exe


64-bit Microsoft Visual C++ 2012 Redistributable Package

Available in the following subdirectory of the installation image (DVD or downloaded image):
.....ISSetupPrerequisites\Microsoft Visual C++ 2012 Service Update 1 Runtime Libraries (x64)\vcredist_x64.exe


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VSS Provider requirements

The VSS provider is the snapshot component used to create and manage the volume shadow copies. This component may leverage snapshot capable storage subsystems that implement a VSS Hardware Provider that strictly adheres to the Microsoft VSS provider interface.

IBM Spectrum Protect Snapshot for Microsoft Exchange Server, IBM Spectrum Protect Snapshot for Microsoft SQL Server, and the File System and Custom Applications support feature will support any VSS Provider (including the Windows Systems Provider) that strictly adheres to the Microsoft VSS Provider interface.

Additional external storage devices supported with IBM Spectrum Protect Snapshot on Windows are documented in the section External storage devices supported with VSS operations.

Refer to the documentation that was shipped with your VSS Provider in order to understand the software and hardware requirements of your specific VSS Provider.

    Note: If you do not install a separate VSS Provider, the Windows System Provider will be used by default.

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Base VSS Provider requirements
  • Ensure that the following Microsoft Hot Fix has been applied:
  • Ensure that any Microsoft hot fixes required by the VSS hardware provider used in your environment are installed. These may include, but are not limited to, hotfixes related to:
    • Host Bus Adapter (HBA)
    • Multipath I/O (MPIO)
    • Volume Shadow Copy Service (VSS)
    • Virtual Disk Service (VDS)
  • Hotfix KB 952790 is required when performing VSS Instant Restore operations in a Windows Server 2008 non-cluster environment.

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Additional VSS Provider requirements

When using any of the following capabilities:
  • VSS Off-loaded backups
  • Import VSS snapshots only when needed
  • Mounting of VSS snapshots to remote servers
a VSS provider that support transportable shadow copies must be used.

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Additional VSS Provider requirements for Instant Restore operations
  • Ensure that the appropriate Microsoft hotfixes are installed.
  • Microsoft hotfix KB 952790 is required when performing VSS Instant Restore operations in a Windows Server 2008 non-cluster environment.

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External storage devices supported with VSS operations

TIP: Please refer to the following tech note for a table that depicts storage architecture support for the IBM Spectrum Protect Snapshot product as it relates to platform and restore functionality. This tech note is available here: http://www.ibm.com/support/docview.wss?uid=swg21455924

  • Any storage device that implements the VSS provider interface as defined in the VSS Provider Requirements section of this document.

      Note: These devices are not supported for Instant Restore operations unless also listed below in the list of devices that have been tested with IBM Spectrum Protect Snapshot 4.1.3 on Windows.

  • One of the IBM System Storage DS3000/DS4000/DS5000 family of devices, as supported by the LSI Microsoft VDS/VSS Provider 10.60.G0.04 and later maintenance levels, new releases, and new versions.

      Note: These devices are not supported for Instant Restore operations


The following devices implement the VSS provider interface as defined in the VSS Provider Requirements section of this document, and have been tested with the IBM Spectrum Protect Snapshot 4.1.3 on Windows components, with Instant Restore operations:

  • IBM System Storage SAN Volume Controller (SVC): 5.1.x, 6.1.x, 6.2.x with:
    • IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.2, and later 4.2.x maintenance levels, new releases, and new versions.
  • IBM System Storage SAN Volume Controller (SVC): 6.3.x with:
    • IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.2.1.1106, and later 4.2.x maintenance levels, new releases, and new versions.
  • IBM System Storage SAN Volume Controller (SVC): 7.1.x with:
    • IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.5.130528, and later 4.5.x maintenance levels, new releases, and new versions.
  • IBM System Storage SAN Volume Controller (SVC): 7.2.x with:
    • IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.7.0.1, and later 4.7.x maintenance levels, new releases, and new versions.
  • IBM System Storage SAN Volume Controller (SVC): 7.3.x with:
    • IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.8, and later 4.8.x maintenance levels, new releases, and new versions.
  • IBM System Storage SAN Volume Controller (SVC) 7.4.x with:
    • IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.9, and later 4.9.x maintenance levels, new releases, and new versions.
  • IBM System Storage SAN Volume Controller (SVC) 7.5.x with:
    • IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.10, and later 4.10.x maintenance levels, new releases, and new versions.
  • IBM System Storage SAN Volume Controller (SVC) 7.6.0.2 and newer with:
    • IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.11, and later 4.11.x maintenance levels, new releases, and new version

  • IBM Storwize® V7000 Disk System as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.2, and later 4.2.x maintenance levels, new releases, and new versions.
  • IBM Storwize® V7000 Disk System Version 6.4.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.3.0.120729, and later 4.3.x maintenance levels, new releases, and new versions.
  • IBM Storwize® V7000 Disk System Version 7.1.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.5.130528, and later 4.5.x maintenance levels, new releases, and new versions.
  • IBM Storwize® V7000 Disk System Version 7.2.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.7.0.1, and later 4.7.x maintenance levels, new releases, and new versions.
  • IBM Storwize® V7000 Disk System Version 7.3.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.8, and later 4.8.x maintenance levels, new releases, and new versions.
  • IBM Storwize® V7000 Disk System Version 7.4.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.9, and later 4.9.x maintenance levels, new releases, and new versions.
  • IBM Storwize® V7000 Disk System Version 7.5.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.10, and later 4.10.x maintenance levels, new releases, and new versions.
  • IBM Storwize® V7000 Disk System Version 7.6.0.2 and newer as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.11, and later 4.11.x maintenance levels, new releases, and new versions

  • IBM Storwize® V7000 Unified v1.3 Disk System (block level support only) as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.2.1.0113, and later 4.2.x maintenance levels, new releases, and new versions.
  • IBM Storwize® V7000 Unified Version 1.4.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.3.0.120729, and later 4.3.x maintenance levels, new releases, and new versions.
  • IBM Storwize® V7000 Unified Version 1.5.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.8, and later 4.8.x maintenance levels, new releases, and new versions.

  • IBM Storwize® v3700 Version 6.4.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.3.0.121018, and later 4.3.x maintenance levels, new releases, and new versions.
  • IBM Storwize® v3700 Version 7.1.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.5.130528, and later 4.5.x maintenance levels, new releases, and new versions.
  • IBM Storwize® v3700 Version 7.3.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.8, and later 4.8.x maintenance levels, new releases, and new versions.
  • IBM Storwize® v3700 Version 7.4.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.9, and later 4.9.x maintenance levels, new releases, and new versions.
  • IBM Storwize® v3700 Version 7.5.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.10, and later 4.10.x maintenance levels, new releases, and new versions.
  • IBM Storwize® v3700 Version 7.6.0.2 and newer as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.11, and later 4.11.x maintenance levels, new releases, and new versions.

  • IBM Storwize® v5000 as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.5.130528, and later 4.5.x maintenance levels, new releases, and new versions.
  • IBM Storwize® v5000 Version 7.2.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.7.0.1, and later 4.7.x maintenance levels, new releases, and new versions.
  • IBM Storwize® v5000 Version 7.3.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.8, and later 4.8.x maintenance levels, new releases, and new versions.
  • IBM Storwize® v5000 Version 7.4.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.9, and later 4.9.x maintenance levels, new releases, and new versions.
  • IBM Storwize® v5000 Version 7.5.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.10, and later 4.10.x maintenance levels, new releases, and new versions.
  • IBM Storwize® v5000 Version 7.6.0.2 and newer as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.11, and later 4.11.x maintenance levels, new releases, and new versions.

  • IBM Flex System™ v7000 Version 6.4.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.3.0.121018, and later 4.3.x maintenance levels, new releases, and new versions.
  • IBM Flex System™ v7000 Version 7.1.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.5.130528, and later 4.5.x maintenance levels, new releases, and new versions.
  • IBM Flex System™ v7000 Version 7.2.x as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.7.0.1, and later 4.7.x maintenance levels, new releases, and new versions.

  • IBM FlashSystem™ V840 as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services 4.8, and later 4.8.x maintenance levels, new releases, and new versions.

  • IBM XIV® Storage Subsystem Generation 2, or Generation 3 as supported by the IBM XIV Provider for Microsoft Windows Volume Shadow Copy Service (xProv) 2.3.2, and later 2.3.x maintenance levels, new releases, and new versions.
  • IBM XIV® Storage System Generation 3 software version 11.5.x as supported by the IBM XIV Provider for Microsoft Windows Volume Shadow Copy Service 2.6.0 and later 2.6.x maintenance levels, new releases, and new versions.
  • IBM XIV® Storage System Generation 3 software version 11.6.x as supported by the IBM XIV Provider for Microsoft Windows Volume Shadow Copy Service 2.7.0 and later 2.7.x maintenance levels, new releases, and new versions.
  • IBM Spectrum Accelerate™ Version 11.5.x as supported by the IBM XIV Provider for Microsoft Windows Volume Shadow Copy Service 2.6.0.1 and later 2.6.x maintenance levels, new releases, and new versions.
  • IBM System Storage DS8000™ (DS8100, DS8300, or DS8700) with DS8000 Release Version 3.1, or later versions, as supported by IBM System Storage Support for Microsoft Virtual Disk and Volume Shadow Copy Services Version 4.2 (VSS Provider), and later 4.2.x maintenance levels, new releases, and new versions.

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Virtualization support

Information regarding the virtualization environments supported by IBM Spectrum Protect Snapshot is documented here: http://www.ibm.com/support/docview.wss?uid=swg21433737

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Where to download IBM Spectrum Protect Snapshot 4.1.3

The IBM Spectrum Protect Snapshot 4.1.3 download document provides information about how and where to obtain the IBM Spectrum Protect Snapshot for Windows 4.1.3 packages. The information is located at: http://www.ibm.com/support/docview.wss?uid=swg24040398

    Note: This document will available with the release of 4.1.3 on September 11, 2015 .


TIP: The IBM Spectrum Protect Snapshot VSS Requestor 4.1.3 component is located in the IBM Spectrum Protect Snapshot 4.1.3 for Windows download image.

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Links to the Hardware & Software requirements for the other components that are part of IBM Spectrum Protect Snapshot 4.1.3

Links to the Hardware & Software requirements for the other components that are part of IBM Spectrum Protect Snapshot 4.1.3 are located at: http://www.ibm.com/support/docview.wss?uid=swg21965088

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Links to the Hardware & Software requirements for other releases of IBM Spectrum Protect Snapshot 4.1.3

Links to the Hardware & Software requirements for other releases of IBM Spectrum Protect Snapshot, and its components, are located in the "All Requirements Doc" located at: http://www.ibm.com/support/docview.wss?uid=swg21427692

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Document Information

Modified date:
01 February 2022

UID

swg21965346