IBM Support

Load Enterprise record Plugin error in IBM Content Navigator 2.0.3.4

Troubleshooting


Problem

As per the IBM comaptibility matrix installed navigator 2.0.3 with FP004 and Enterprise records of version 5.2.0.3, click IER plugin load button reported an error An unexpected exception occurred from IBM Enterprise Records, See the following error: com.ibm.ier.plugin.configuration.RepositoryConfig incompatible with com.ibm.ier.plugin.configuration.RepositoryConfig

Symptom

Click IER Jar file path load button appeared error, and could not declare record doc

Resolving The Problem

Users do not have to reload the plugin after an upgrade. just
have to replace where the plugin file is and restart the application
server.

[{"Product":{"code":"SSNVVQ","label":"IBM Enterprise Records"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.2.0.3;5.2.0.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21964195