Troubleshooting
Problem
As per the IBM comaptibility matrix installed navigator 2.0.3 with FP004 and Enterprise records of version 5.2.0.3, click IER plugin load button reported an error An unexpected exception occurred from IBM Enterprise Records, See the following error: com.ibm.ier.plugin.configuration.RepositoryConfig incompatible with com.ibm.ier.plugin.configuration.RepositoryConfig
Symptom
Click IER Jar file path load button appeared error, and could not declare record doc
Resolving The Problem
Users do not have to reload the plugin after an upgrade. just
have to replace where the plugin file is and restart the application
server.
[{"Product":{"code":"SSNVVQ","label":"IBM Enterprise Records"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.2.0.3;5.2.0.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21964195