Troubleshooting
Problem
Migrating Series 7 Transformer model to Cognos 10.
Impromptu Query Definition (IQD) data source files copied across, ODBC connections created and added to the Database section in the ...\ibm\cognos\c
Cause
On the Transformer server, the Windows 32-bit C:\windows\SysWOW64\MFC71.DLL file was missing.
And, the Transformer executable (cogtr.exe) file was not being run by an Administrator user.
Environment
MS Windows Server 2012 R2 Standard (64-bit)
Diagnosing The Problem
Check for the existence of the Windows 32-bit C:\windows\SysWOW64\MFC71.DLL file.
And, if the Transformer executable (cogtr.exe) file is being run by a non-Administrator user.
Resolving The Problem
On the Transformer server
* Add the Windows 32-bit C:\windows\SysWOW64\MFC71.DLL file, which is required for Transformer to function properly.
And, if required, add it to the Transformer ...\ibm\cognos\c<n>\bin folder too.
* Set the Transformer executable (cogtr.exe) file to "Run as administrator", to resolve permissions issues.
Note, to "Run as Administrator", right-click on the executable file and choose "Run as Administrator" option. However, if the Run as Administrator option is not listed then hold Ctrl+Shift+Alt as you right-click on the executable to show the full menu of options.
Alternatively, right-click on the executable file and choose "Properties", on the "Compatibility" tab, under "Privilege Level", tick "Run this program as an administrator" and click "Change settings for all users" if required.
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Document Information
Modified date:
15 June 2018
UID
swg21962689