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RAVE charts in mobile mode render incorrectly

Troubleshooting


Problem

Rapidly Adaptive Visualization Engine (RAVE) charts in Dashboard Application Services Hub render incorrectly on mobile devices running the Android operating system

Symptom

RAVE charts are overlaid with copies of themselves.

Cause

Unsupported mobile browser.

Resolving The Problem

Google Chrome is the supported browser for the Dashboard Application Services Hub console.

Install Chrome for Android from the Google Play Store and use it instead of the default Android browser.

[{"Product":{"code":"SSRLR8","label":"Tivoli Components"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Jazz for Service Management","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.1.2;1.1.2.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
17 June 2018

UID

swg21962280