IBM Support

Error installing Domino Fixpack: Installer found the incorrect version. . .

Technote (troubleshooting)


Problem

When applying a Fixpack, the installation failed with the following error:

Installer found the incorrect version Release 9.0.1 FP2 HF590|December 11, 2014 of Notes E:\LOTUS\DOMINO. Please check to ensure this is the correct directory or use a corresponding installer. See the file UPGRADE.LOG for more information.

The issue is commonly found on 9.0.1 FP2 HF590. However, there are cases where this occurs on other versions of Domino. This has been seen on Domino 8.5.3 releases also.


Cause

This issue occurs because the nstrings.dll file was not properly updated after the last upgrade.


Resolving the problem

Re-run the base code installer then directly run the Fixpack intended to be installed. There is no need to remove the current fixes installed on the server. You can then run the Fixpack version which failed. If you are installing a Hot Fix, and this issue occurs, you must install the Fixpack, and then install the Hot Fix.

Document information

More support for: IBM Domino
Administration

Software version: 8.5.3, 8.5.3.1, 8.5.3.2, 8.5.3.3, 8.5.3.4, 8.5.3.5, 8.5.3.6, 9.0.1, 9.0.1.1, 9.0.1.2

Operating system(s): Windows

Reference #: 1962222

Modified date: 23 July 2015


Translate this page: