Applying V7 maintenance returns ERROR: Package is already installed in this package group.

Troubleshooting

Problem

"ERROR: Package IBM Tivoli Storage Manager server is already installed in this package group." when applying V7 maintenance in console mode.

Symptom

=====> IBM Installation Manager> Install> Prerequisites> Location

Incompatible existing package groups:
1. IBM Tivoli Storage Manager

ERROR: Package IBM Tivoli Storage Manager server is already installed in this package group.

Selected group id: "IBM Tivoli Storage Manager"
Selected location: "/opt/tivoli/tsm"
Selected architecture: 64-bit

B. Back, C. Cancel
-----> [C]

Cause

When applying maintenance to a previous V7 Tivoli Storage Manager server installation in console mode, the "1. Install - Install software packages" option was selected. This option is only for installing a new product, not for applying maintenance to an existing product.

Resolving The Problem

When initially prompted to Install/Update/Modify/Roll Back/Uninstall, select "2. Update" in order to apply maintenance to an existing V7 Tivoli Storage Manager server implementation. For example:

Select:
1. Install - Install software packages
2. Update - Find and install updates and fixes to installed software packages
3. Modify - Change installed software packages
4. Roll Back - Revert to an earlier version of installed software packages
5. Uninstall - Remove installed software packages

Related Information

Installing and Upgrading the server

[{"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Server","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Product Synonym

ITSM TSM ADSM

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Document Information

Modified date:
17 June 2018

UID

swg21960493

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