Troubleshooting
Problem
How can problems with the tsmdlst command be investigated/traced/determined?
Symptom
Output from tsmdlst is not what is expected.
Cause
The data displayed by tsmdlst is obtained from the Windows registry, the registry contains unexpected entries or is missing entries.
Diagnosing The Problem
The information in the tsmdlst output is obtained from the Windows registry, if problems are seen in the tsmdlst output the following steps can be performed to verify that tsmdlst is displaying the information correctly.
Verify the version of the tsmdlst executable (right click, Properties > Version) to ensure it is current.
Trace the tsmdlst command .
Commonly used traceflags:
/verbose /xinquiry /trace
tsmdlst /? will show detail on all options available to the command.
Collect the screen output and trace data, trace output is tsmdlst_trace.txt
2) Export the registry key below as a text file.
HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\Scsi\
Review the registry information to verify it matches the tsmdlst output.
Resolving The Problem
The tsmdlst output should match what is shown in the registry. If Windows is not providing accurate device information, Microsoft should be engaged to investigate and resolve the problem.
Product Synonym
TSM
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Document Information
Modified date:
17 June 2018
UID
swg21902150