IBM Support

Operations Center installation may show a false warning about memory

Troubleshooting


Problem

The Operations Center installation may stop at the prerequisite validation phase reporting insufficient memory available.

Diagnosing The Problem

Running the installation of the Tivoli Storage Manager Operations Center via the Installation Manager, it could report the following warning:


=====> IBM Installation Manager> Install> Prerequisites

Validation results:

* [WARNING] IBM Tivoli Storage Manager Operations Center
7.1.1100.20141217_0843 contains validation warning.
    1. WARNING: The system does not meet the minimum combined server
and Operations Center memory requirements of 16 GB.

Enter the number of the error or warning message above to view more
details.

Options:
    R. Recheck status.

    B. Back,      N. Next,      C. Cancel
-----> [N]

The warning reports an incorrect amount of memory required.

The Operations Center Hardware requirements for memory, goes from a minimum of 1GB for version 6.4 and 4GB for version 7.1 and later, as per the following link:


http://www-01.ibm.com/support/docview.wss?uid=swg21653418

Resolving The Problem

To allow the installation to continue and only if memory satisfies the correct minimum requirement, bypass the memory check by following these instructions:

- Edit the file IBMIM.ini available under the directory "<IIM_install_dir>/eclipse/"

For example on Windows, it would be:
C:\Program Files\IBM\InstallationManager\eclipse\IBMIM.ini
(could be Program Files(x86) also)

-Add the following option:
"-DBYPASS_TSM_REQ_CHECKS=true"

to the end of the file.

Then test a new installation.

[{"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Server","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Supported Versions","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
17 June 2018

UID

swg21884011