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TWS v8.6 PeopleSoft jobs using PeopleTools 8.54 stay in EXEC

Troubleshooting


Problem

Tivoli Workload Scheduler (TWS) PeopleSoft jobs complete on the PeopleSoft side and have entries in the TWS joblog showing that the work is completed, but no return code is recorded and java is still running.

Symptom

Even after replacing the 1.6 Java with the 1.7 version provided by TWS L3, TWS PeopleSoft jobs never move past the EXEC state.

Cause

There is an issue with the psjoa.jar file that is included with PeopleTools 8.54 in which the java session does not terminate.

Resolving The Problem

You must contact Oracle to request a fixed instance of psjoa.jar.

[{"Product":{"code":"SSTG2Y","label":"Tivoli Workload Scheduler for Applications"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"XA for PeopleSoft","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"8.6","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21883673