Troubleshooting
Problem
Opening the Cognos Administration a BMXAA9084E system message is displayed
Symptom
The following error is displayed on screen when launching Cognos Administration from Maximo.
"BMXAA9084E - Cognos Reporting cannot be accessed at this time. Contact your System Administrator for more information."
Cause
This is caused by the mxe.rest.webappurl not being defined in the Maximo System properties application.
Resolving The Problem
To resolve the problem follow the steps below.
1. Open the System Properties Application from the goto menu.
2. Filter for mxe.rest.webappurl and define this to your maxrest context
youhostname\maxrest
3. Save the property and perform a live refresh.
You will now be able to open the Cognos Administration application from within Maximo.
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Document Information
Modified date:
17 June 2018
UID
swg21882604