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Security Bulletin: IBM Tealeaf Customer Experience is affected by a vulnerability in OpenSSL (CVE-2014-3511, CVE-2014-3512)

Security Bulletin


Summary

IBM Tealeaf Customer Experience is affected by a vulnerability in OpenSSL that could cause a protocol downgrade attack or a buffer overrun attack.

Vulnerability Details

CVEID: CVE-2014-3511
DESCRIPTION: OpenSSL could allow a remote attacker to bypass security restrictions, caused by the negotiation of TLS 1.0 instead of higher protocol versions by the OpenSSL SSL/TLS server code when handling a badly fragmented ClientHello message. An attacker could exploit this vulnerability using man-in-the-middle techniques to force a downgrade to TLS 1.0.
CVSS Base Score: 4.3
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/95162 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (AV:N/AC:M/Au:N/C:N/I:P/A:N)

CVEID: CVE-2014-3512
DESCRIPTION:
OpenSSL is vulnerable to a denial of service, caused by an internal buffer overrun. A remote attacker could exploit this vulnerability using invalid SRP parameters sent from a malicious server or client to cause a denial of service.
CVSS Base Score: 5
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/95158 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (AV:N/AC:L/Au:N/C:N/I:N/A:P)

Affected Products and Versions

IBM Tealeaf Customer Experience v8.0-v9.0.0

Remediation/Fixes

Product

VRMF
Remediation/First Fix
IBM Tealeaf Customer Experience
9.0.0, 9.0.0A
You can contact the Technical Support team for guidance.
IBM Tealeaf Customer Experience
8.8
https://www.ibm.com/support/entry/portal/search_results?sn=spe&filter=keywords:ibmsupportfixcentralsearch&q=8.8_IBMTealeaf_PCA-3625-4_SecurityRollup_FixPack
IBM Tealeaf Customer Experience
8.7
https://www.ibm.com/support/entry/portal/search_results?sn=spe&filter=keywords:ibmsupportfixcentralsearch&q=8.7_IBMTealeaf_PCA-3615-4_SecurityRollup_FixPack
IBM Tealeaf Customer Experience
8.6 and earlier
You can contact the Technical Support team for guidance.
For v9.0.0, 9.0.0A, and versions before v8.7, IBM recommends upgrading to a later supported version of the product.

Workarounds and Mitigations

For the PCA, a workaround is available: disable the web console and use the command line instead.

Get Notified about Future Security Bulletins

References

Off

Change History

09 June 2016: Update Fix Central links
27 April 2015: Original Copy Published
11 May 2015: Fix download links updated

*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin.

Disclaimer

Review the IBM security bulletin disclaimer and definitions regarding your responsibilities for assessing potential impact of security vulnerabilities to your environment.

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Document Information

Modified date:
16 June 2018

UID

swg21715901