Troubleshooting
Problem
"BME-EX-0047 Unable to read preferences for the requested interface" message when trying to open a FM model that was working previously or when creating a new one.
Symptom
When opening or creating a Framework Manager model the following error is displayed:
"BME-EX-0047 Unable to read preferences for the requested interface"
Replacing the bmt.ini file with a known valid backup does not resolve this issue.
Cause
Security is tightened in Windows 7 when applications are installed in C:\Program Files (x86). Even a user with local administrator privileges may experience this error.
Environment
Windows 7
Resolving The Problem
You have two options:
- Ensure that permissions are opened up completely in C:\Program Files (x86) with assistance from your domain administrators; or,
- Uninstall Framework Manager from C:\Program Files (x86) and install it into a new folder structure like C:\IBM\Cognos
Related Information
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Framework Manager","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1;10.1.1;10.2;10.2.1;10.2.2","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
15 June 2018
UID
swg21701391