IBM Support

Users are not logged out of the Requirements Management (RM) application after the LTPA timeout period is reached.

Technote (troubleshooting)


When the IBM Lightweight Third Party Authentication (LTPA) timeout value is set on IBM WebSphere Application Server, the Jazz Team Server for the Requirements Management application does not log out users after the timeout period is reached.


The OAuth access token keeps users logged in.

Resolving the problem

The LTPA timeout value that is set for WebSphere Application Server must match the OAuth access token timeout property value that is set in Jazz Team Server.

The LTPA timeout value is set in the Global Security section of the WebSphere Application Server console and is specified in minutes.

The Jazz Team Server OAuth access token timeout value is set on the Jazz Team Server Administration pages and is specified in seconds. To change the timeout value:

  1. Go to
  2. Select the Server tab
  3. Open the Advanced Properties section on the left and search for the "OAuth access token timeout" property.
  4. Edit the value
  5. Click Save at the top of the page

The timeout period for both property values should match. For example, if the LTPA timeout period is set to 20 minutes, the OAuth access token timeout value must be set to 1200 seconds.

Cross reference information
Segment Product Component Platform Version Edition
Software Development Rational Requirements Composer Windows, Linux, z/OS 3.0.1,,,,,,, 4.0,,, 4.0.1, 4.0.2, 4.0.3, 4.0.4, 4.0.5, 4.0.6, 4.0.7 All Editions

Product Alias/Synonym

Rational DOORS Next Generation
Rational Requirements Composer

Document information

More support for: Rational DOORS Next Generation
General information

Software version: 4.0.1, 4.0.2, 4.0.3, 4.0.4, 4.0.5, 4.0.6, 4.0.7, 5.0, 5.0.1, 5.0.2

Operating system(s): IBM i, Linux, Windows

Software edition: All Editions

Reference #: 1701088

Modified date: 22 April 2015