IBM Support

How-to create a TEP Workspace to detect Agents where historical data exports are failing

Question & Answer


Question

How to determine which agents in the ITM 6 environment are failing to export historical data?

Answer

Using the query "Historical Export Statistics" a custom workspace can be created that will quickly identify the Agents in an ITM 6 environment where historical data exports are failing.

Steps to create the custom workspace

> Login to the TEP client using an TEP login with "Workspace Administration Mode"

> In the Physical view, select the navigator item "Enterprise". This action will display the "Enterprise Status" workspace.

> Delete all panes in the Enterprise Status view, except the "Situation Event Console" view.

> Drag the Table icon to the "Situation Event Console" view.

> A pop-up box will appear with the question "Assign the query now?", choose Yes

> Click the button "Click here to assign query". This action will display the Query Editor

> Navigate to the item "Tivoli Enterprise Monitoring Server" and expand the item.

> Navigate to the item "ITM Historical Exports" and expand the item.

> Select the query "Historical Export Statistics" and click the OK button

In the Preview pane for the Table all agents collecting historical data will appear.


> To filter the data in the table to only show agents where the data exports are failing, choose the "Filters" tab.

> In the Filters tab scroll to until the column "Last Export Status" appears.

> Under that column create filter using "Value of Expression". Set the value to "Not equal" 0.


> Click the OK button

After viewing the workspace and confirming the information is valid, choose File -> Save Workspace as

[{"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"6.3","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21698683