Troubleshooting
Problem
TI_INTERNAL[NA | }tp_jobs_start | ProcessAborted ] during application deployment. The steps to resolve this problem should only be performed if no other applications have already been successfully deployed for the TM1 model.
Cause
This problem has been noted when migrating TM1 models between different versions.
Examination of the Ti process error log files in the TM1 server logging directory will show an error related to a missing }tp_jobs dimension. Another possible cause of this problem is rules on the }CubeSecurity and }DimensionSecurity cubes that prevent objects used for TM1 Applications from being created.
Resolving The Problem
1 - Stop the IBM Cognos TM1 Applications service
2 - Using TM1 Architect connect to the TM1 server and enable display control objects form the view menu. Run the }tp_admin_delete_all Ti process. When running this process the default parameters can be used. It's important to understand this Ti process will remove any objects from the TM1 model that are used by TM1 Applications for all applications.
3 - Using TM1 Architect check for any rules on the }CubeSecurity and }DimensionSecurity cubes. Comment out any rules on these cubes by adding the comment symbol # in front of the rule and save. These rules only need to be disabled during the application deployment or import process.
4 - Start the IBM Cognos TM1 Applications service
5 - Open a new web browser session and browse to the IBM Cognos TM1 Applications web portal (e.g http://tm1web:9510/pmpsvc ). The process of browsing to the TM1 Applications web portal will active some Ti processes in the TM1 model that recreate the dimensions and cubes (object names starting with }tp_) used to interact with TM1 Applications. These objects are cerated even before the application is deployed.
6 - Redeploy the application from Performance Modeler.
7 - Enable any rules previously disabled on the }CubeSecurity and }DimensionSecurity cubes
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Document Information
Modified date:
15 June 2018
UID
swg21695272