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Testing MSAS data source in DQM gives errors XQE-CM-0008 and CM-REQ-4342

Technote (troubleshooting)


Problem(Abstract)

Despite correctly configuring an MSAS data source in Cognos Administration, a test of the data source fails in DQM when configured to authenticate against an external namespace.

Symptom

Compatible mode returns Succeeded, but Dynamic gives the error:

XQE-CM-0008 Unable to retrieve credentials for namespace "CAMID ("xxx")": CM-REQ-4342 An error occurred with the client.


Cause

As per the IBM Cognos documentation, you are not able to test a data source which is configured to use an external namespace for authentication.


Resolving the problem

In order to test the data source, create and run a simple query which accesses the data source.

Alternatively, you can configure the data source to authenticate against service credentials rather than an external namespace.

Related information

IBM Cognos Business Intelligence 10.2.1 Documentation

Document information

More support for: Cognos Business Intelligence

Software version: 10.1, 10.1.1, 10.2, 10.2.1, 10.2.2

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Software edition: All Editions

Reference #: 1693543

Modified date: 27 March 2015


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