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Security Bulletin: Vulnerability in SSLv3 affects IBM Cognos Command Center (CVE-2014-3566)

Security Bulletin


SSLv3 contains a vulnerability that has been referred to as the Padding Oracle On Downgraded Legacy Encryption (POODLE) attack. SSLv3 is enabled in IBM Cognos Command Center.

Vulnerability Details

CVE-ID: CVE-2014-3566

DESCRIPTION: Product could allow a remote attacker to obtain sensitive information, caused by a design error when using the SSLv3 protocol. A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) attack to decrypt SSL sessions and access the plaintext of encrypted connections.

CVSS Base Score: 4.3
CVSS Temporal Score: See for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N)

Affected Products and Versions

IBM Cognos Command Center 10.1, 10.2 and



The recommended solution is to apply the IBM JRE 6.0 SR16FP2 to the following versions of
IBM Cognos Command Center:

  • IBM Cognos Command Center 10.1
  • IBM Cognos Command Center 10.2
  • IBM Cognos Command Center

The fix for all affected versions is found here: IBM Fix Central for IBM Cognos Command Center

Installation instructions for applying the SSLv3 POODLE fix.

Part 1: For Windows servers where the Agent or Server component is installed.

  1. Download the 32 bit IBM Java JRE (file name:, Size: 75 MB).
  2. Stop the CccServer, CccQueue and CccAgent Windows services.
  3. Rename the <INSTALLDIR>\Common\java directory to <INSTALLDIR>\Common\java.orig
  4. Unpack the content of the file to <INSTALLDIR>\Common\java
  5. Start the CccAgent, CccQueue and CccServer Windows services.
  6. Validate the installation by testing the connectivity to the agent using the CCC Client.

Part 2: For Windows servers where any Commmand Center component is installed.

In addition to the steps described in part 1, please disable SSLv3 for the Windows servers running any IBM Cognos Command Center components. Please refer to Microsoft Security Advisory 300908

Part 3: For UNIX servers where the Agent component is installed

Please update your Java Runtime Environment to a version that contains a fix for the SSLv3 POODLE vulnerability and reconfigure the Agent installation to use this Java Runtime Environment.

Workarounds and Mitigations

Disable SSLv3 for the Windows servers running any IBM Cognos Command Center components. Please refer to Microsoft Security Advisory 300908

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Related information

IBM Secure Engineering Web Portal
IBM Product Security Incident Response Blog



Change History

11 December 2014 Original Version Published

*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin.


According to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an "industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response." IBM PROVIDES THE CVSS SCORES "AS IS" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY.

Cross reference information
Segment Product Component Platform Version Edition
Business Analytics Cognos Command Center

Document information

More support for: Cognos Command Center

Software version: 10.1, 10.2

Operating system(s): Windows

Software edition: All Editions

Reference #: 1690689

Modified date: 13 January 2015