Release notes - IBM® Security Identity Adapter

Salesforce.com ® Adapter 7.1.11

IBM Security Identity Adapter 7.1.11 for Salesforce.com is available. Compatibility, installation, and other getting-started issues are addressed.

 

Contents

 

Preface

Welcome to the IBM Security Identity Adapter for Salesforce.com.

These Release Notes contain information for the following products that was not available when the IBM Security Identity Adapter manuals were printed:

·        IBM Security Identity Manager Salesforce.com Adapter Installation and Configuration Guide

 

Adapter Features and Purpose

The Salesforce.com Adapter is designed to create and manage User Accounts on the Salesforce.com platform. The adapter runs in "agentless" mode and communicates using HTTPS and LDAP protocol.

IBM recommends the installation of this Adapter (and the prerequisite Tivoli Directory Integrator) on each node of an Identity Manager WAS cluster. A single copy of the adapter can handle multiple Identity Manager Services. The optimum deployment configuration is based, in part, on the topology of your network domain, but the primary factor is the planned structure of your Identity Manager Provisioning Policies and Approval Workflow process. Please refer to the Identity Manager Information Center for a discussion of these topics.

The Identity Adapters are powerful tools that require Administrator Level authority. Adapters operate much like a human system administrator, creating accounts, permissions, and home directories. Operations requested from the Identity Manager server will fail if the Adapter is not given sufficient authority to perform the requested task. IBM recommends that this Adapter run with administrative (root) permissions.

 

Service Groups Management

By service groups, the Identity Adapter is referring to any logical entity that can group accounts together on the managed resource.

Managing service groups implies the following:

The Salesforce.com adapter does not support service groups management.

 

License Agreement

Review and agree to the terms of the IBM Security Identity Adapter License prior to using this product. The license can be viewed from the "license" folder included in the product package.

 

Contents of this Release

Adapter Version

Component

Version

Build Date

2017 February 27 01.26.24

Adapter Version

7.1.11

Component Versions

Adapter build: 7.1.11.39

Profile:  7.1.11.39

Connector:  7.1.11.39

Dispatcher 6.1004 or higher (packaged separately)

 

New Features

Enhancement # (RFE)

Description

 

Items included in Current Release

Internal

Upgrade SOAP WSDL to Salesforce.com API v38.0

 

Release v7.1.10

 

Add support for IGI 5.2.2. This adapter is now designed for use with IBM Security Identity Manager, Privileged Identity Manager, and Identity Governance and Intelligence.

 

Release v7.0.9

 

none

 

Release v7.0.8

 

none

 

Release v7.0.7

Internal

CreatedDate and LastLoginDate added to default Account Form

Release v6.0.6

Internal

All Salesforce user attributes are available in Design Form

Release v6.0.5

RFE 54943,Internal

Support for Permission Sets assignment

Release v6.0.4

Initial Release

 

Closed Issues

Internal#

APAR/PMR

Description

 

 

Items included in Current Release

 

68728,442,000

Add user failed for SSO enabled user.

 

 

Release v7.1.10

 

 

none

 

 

Release v7.0.9

 

IV86576/32145,122,000

Semicolon delimited string attribute value will be partially removed

 

 

Release v7.0.8

141251

91706,003,756

Salesforce Adapter recon does not return all attributes

N/A

IV81916/ 45519,442,000

Removed Manager attribute value through ITIM does not remove the value from managed target

 

 

Release v7.0.7

N/A

IV72393

Salesforce filtered recon does not bring back groups,permissions, Data.com User Type, Monthly Data.com Monthly Addition

 

 

Release v6.0.6

N/A

80703,L6Q,000

Add all Salesforce user attributes to Objectclass and modify assembly lines to cope with them.

N/A

82729,L6Q,000

Add User group membership to the Account Form.

 

 

Release v6.0.5

110377

 N/A

Upgrade SOAP WSDL to version v31.0

N/A

77491,379,000

Modify operation handles both group and user attribute modification together.

 

 

Release v6.0.4

 

 

Initial Release

 

Known Issues

Internal#

APAR#

Description

N/A

N/A

Maximum length of attributes specified on Salesforce.com may not correspond to the schema in Identity Manager which may cause those entries in violation of the schema to be skipped during reconciliation.

 

Additional Description

New Features

Initial Release

Initial release.

Installation and Configuration Notes

See the IBM Salesforce.com Adapter Installation and Configuration Guide for detailed instructions.

The Installation and Configuration Guide can be obtained from the IBM Knowledge Center at:

https://www.ibm.com/support/knowledgecenter/SSIGMP_1.0.0/com.ibm.itim_pim.doc/c_adapters_intro.htm

Corrections to Installation and Configuration Guide

The following corrections to the Installation and Configuration Guide apply to this release:

            None.

Configuration Notes

CreatedDate and LastLoginDate added to default Account Form

CreatedDate and LastLoginDate added to default Account Form. The attributes are read-only as they are not editable on Salesforce. Will display current time if Salesforce returns null for any of the date attributes.

Disable TLS1.0

Salesforce no longer supports SSL or TLS 1.0 connections. Salesforce Adapter depends on JVM used by ITDI to handle the connection, and Java 1.6 SR10 is the minimum level that provides TLS 1.1/1.2 support. To configure the adapter to use the higher TLS versions, make sure ITDI is using Java 1.6 SR10 or later, and update the following entry in solution.properties:

com.ibm.di.SSLProtocols=TLSv1.1,TLSv1.2

Importing Adapter Profile

The Salesforce adapter profile might take some time to import. In the IBM Security Identity Manager GUI, a completed import is indicated by the Service Type Description displayed as "Salesforce Service Profile" on the Manage Service Types page. Attempting to create a Salesforce service before the import completes may cause problems.

Salesforce.com Security Token

A unique security token can be generated for the Salesforce.com account configured in the adapter. To generate a new security token, see "Resetting Your Security Token" in the Salesforce online help.
To login without a security token in the adapter, specify NONE in the Security Token field on the service form.

 

Adding custom multivalue attributes

Salesforce.com custom user attributes, such as multi-select picklists, can be configured to store multiple values in a single field. The adapter supports multivalue custom attributes. To configure the adapter to support fields with multiple values, perform the following steps:

1.     Add the custom attribute as per the Installation and Configuration Guide, First steps after installation -> Adapter configuration -> Customized attributes

2.     When updating the schema.dsml file, ensure that attribute-type single-value="false"

3.     In the service.def file, locate the section <operation cn="sfModify">. Add a child element to the operation with the following format <replaceMultiValue name="custom_mutlivalue_attribute_name" /> and replace the text custom_multivalue_attribute_name inside the quotes with the name of the custom attribute specified in schema.dsml.

4.     To add the field into the Service's Account Form, edit the form in the Form Designer. Typically, the attribute type to handle a multi-select picklist in the Form Designer would be a ListBox. However, you may choose any controls that support multiple values. For more information about modifying the adapter form, see the IBM Security Identity Manager product documentation.

Note: It is recommended to populate the values of the control in the Form Designer to correspond to those specified in the custom field on Salesforce.com.

Customizing or Extending Adapter Features

The IBM Security Identity Adapters can be customized and/or extended. The type and method of this customization may vary from adapter to adapter.

Getting Started

Customizing and extending adapters requires a number of additional skills. The developer must be familiar with the following concepts and skills prior to beginning the modifications:

·        IBM Security Identity Manager administration

·        IBM Tivoli Directory Integrator management

·        IBM Tivoli Directory Integrator assemblyline development

·        LDAP schema management

·        Working knowledge of Java scripting language

·        Working knowledge of LDAP object classes and attributes

·        Working knowledge of XML document structure

Note: If the customization requires a new IBM Tivoli Directory Integrator connector, the developer must also be familiar with IBM Tivoli Directory Integrator connector development and working knowledge of Java programming language.

IBM Security Identity Manager Resources:

            Check the IBM Security Identity Manager Support web site for links to training, publications, and demos.

IBM Tivoli Directory Integrator Resources:

            Check the IBM Tivoli Directory Integrator Support web site for links to training, publications, and demos.

Support for Customized Adapters

The integration to the IBM Security Identity Manager server "the adapter framework" is supported. However, IBM does not support the customizations, scripts, or other modifications. If you experience a problem with a customized adapter, IBM Support may require the problem to be demonstrated on the GA version of the adapter before a PMR is opened.

 

Supported Configurations

Installation Platform

The IBM Security Identity Adapter was built and tested on the following product versions.

 

Adapter Installation Platform:

Due to continuous Java security updates that may be applied to your ISIM or PIM servers, the following TDI/SDI releases are the officially supported versions:

·        IBM Tivoli Directory Integrator 7.1.1 + 7.1.1-TIV-TDI-FP0005 + 7.2.0-ISS-SDI-LA0008

·        Security Directory Integrator 7.2 + 7.2.0-ISS-SDI-FP0003 + 7.2.0-ISS-SDI-LA0010

Earlier versions of TDI that are still supported may function properly, however to resolve any communication errors, you must upgrade your TDI/SDI releases to the officially supported versions by the adapter.

Please refer to the adapters installation and configuration guides for the latest update on IBM Tivoli Directory Integrator versions and fix packs

 

Managed Resource:

·        Salesforce.com API v38.0

 

IBM Security Identity Manager:

·        Identity Manager v7.0

IBM Security Privileged Identity Manager:

·        V2.1

IBM Security Identity Governance and Intelligence:

·        V5.2.2

 

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