Release Notes                 



IBM Security Identity Governance and Intelligence

Desktop Password Reset Assistant (DPRA)

























Version 7.1.12

This edition applies to version 5.2 of IBM Security Identity Governance and Intelligence and to all subsequent releases and modifications until otherwise indicated in new editions.

Copyright International Business Machines Corporation 2003, 2016. All rights reserved.
US Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.



Preface. 3

Component Features and Purpose. 3

Contents of this Release. 4

Component Version. 4

New Features. 5

Closed Issues. 6

Known Issues. 8

Installation and Configuration Notes. 9

Configuration Notes. 14

Troubleshooting. 14

Supported Configurations. 15

Installation Platform.. 15

Notices. 16

Trademarks. 18


Welcome to the IBM Security Identity Governance and Intelligence Desktop Password Reset Assistant


These Release Notes contain information for the following products that was not available when the IBM Security Identity Governance and Intelligence manuals were printed:



License Agreement

Review and agree to the terms of the IBM Security Identity Manager License prior to using this product. The license can be viewed from the "license" folder included in the product


Component Features and Purpose

The Desktop Password Reset Assistant (DPRA) software allows a Windows user to perform self-service password resets and self-service unlocks from their workstation.  The DPRA software performs these functions even if the user has forgotten their Windows password and is unable to log in to their Windows account on their workstation.


The DPRA is distributed as a Credential Provider module and is easily installed on the user’s Windows login desktop.


The DPRA software provides the following benefits:


ü  Self-service password change and synchronization of all accounts

ü  Self-service Windows password unlock without a password change

ü  Self-service password reset (generated password) emailed to you and configured contact

ü  Authentication via secure Challenge/Response features of IBM Security Identity Governance and Intelligence

ü  Translated user interface and support for double-byte languages

ü  Customizable UI with support for company logos and backgrounds

ü  Installation via GUI installer

ü  Optional integration with TAM ESSO through TAM ESSO Assistant

ü  Compatible with deployment tools such as Tivoli Provisioning Manager or Microsoft SMS

Contents of this Release

Component Version



Release Date

2016 December 07 17.45.29

Assistant Version


Component Versions



IBM Security Identity Governance and Intelligence Desktop Password Reset Assistant Installation and User.

Available at the IBM Security Identity Governance and Intelligence Information Center



New Features

Enhancement # (FITS)




Items included in 7.1.12 release



Initial release for IGI


Closed Issues



PMR# / Description




Items closed in 7.1.12 version









Known Issues



PMR# / Description




Installation on German OS Versions

If the installer language is set to Deutsch, the DPRA installer may not properly display the text entry box required for entry of the IP address of the ITIM server. Depending on the default font size, the text box may be pushed off the right edge of the form.


This issue affects only the installation of DPRA.  The end user operation in Deutsch is not affect.



Corrections to User Guide


The section “Error Messages and Problem Solving” has incorrect recovery instructions for IGI.





Supported Languages

The list of languages in the language selection list only contains languages that have the corresponding dll file installed in system32.  By default all supported languages are installed.  If you wish to limit the languages shown in the language list, you can simply remove the language dll files from system32.  The language file names are in the format ItimCR_xx.dll, where ‘xx’ is the two letter code for the language.

Configuration Notes

The following configuration notes apply to this release:



See the IBM Security Desktop Password Reset Assistant Installation Guide for detailed instructions.

Supported Configurations

Installation Platform

The IBM Security Identity Governance and Intelligence Desktop Password Reset Assistant was built and tested on the following product versions.


Assistant Installation Platform: 

Installable on the 32 or 64-bit versions of the following Operating systems on x86 or x64 compatible CPU:


Windows 7

Windows 2008 

Windows 2008 R2

Windows 8.x

Windows 2012

Windows 10

Windows 2016



Managed Resource:




IBM Security Identity Governance and Intelligence:

Identity Governance and Intelligence 5.2





This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing

IBM Corporation

North Castle Drive

Armonk, NY  10504-1785  U.S.A.


For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to:


IBM World Trade Asia Corporation


2-31 Roppongi 3-chome, Minato-ku

Tokyo 106-0032, Japan


The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.


This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.


Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.


IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.


Licensees of this program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently created programs and other programs (including this one) and (ii) the mutual use of the information which has been exchanged should contact:


IBM Corporation


11400 Burnet Road

Austin, TX 78758  U.S.A.

Such information may be available, subject to appropriate terms and conditions, including in some cases, payment of a fee.


The licensed program described in this information and all licensed material available for it are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement, or any equivalent agreement between us.


Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.


Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.



The following terms are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both:

IBM logo

Adobe, Acrobat, Portable Document Format (PDF), and PostScript are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, other countries, or both.

Cell Broadband Engine and Cell/B.E. are trademarks of Sony Computer Entertainment, Inc., in the United States, other countries, or both and is used under license therefrom.



Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.



Microsoft, Windows, Windows NT®, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both.


Intel®, Intel logo, Intel Inside®, Intel Inside logo, Intel Centrino™, Intel Centrino logo, Celeron®, Intel Xeon™, Intel SpeedStep®, Itanium®, and Pentium® are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.


UNIX is a registered trademark of The Open Group in the United States and other countries.


Linux is a trademark of Linus Torvalds in the U.S., other countries, or both.


ITIL® is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.


IT Infrastructure Library® is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce.


Other company, product, and service names may be trademarks or service marks of others.


End of Release Notes