Release notes - IBM® Security Identity Manager Cisco Unified Communications Manager Adapter version 6.0.2


IBM Security Identity Manager Cisco Unified Communications Manager (UCM) Adapter 6.0.2 is available. Compatibility, installation, and other getting-started issues are addressed.


This edition applies to version 6.0 of IBM Security Identity Manager and to all subsequent releases and modifications until otherwise indicated in new editions.





Adapter Features and Purpose

Contents of this Release

Installation and Configuration Notes

Customizing or Extending Adapter Features

Supported Configurations





These Release Notes contain information for the following products that was not available when the IBM Security Identity Manager manuals were printed:


·         Cisco Unified Communications Manager Adapter Installation and Configuration Guide



The Identity Manager version 6.0 adapters have enhanced capabilities that are not compatible with older

5.x / 4.x version adapters.


On Windows servers, it is a requirement that all adapters must be upgraded simultaneously due to the

sharing of DLLs. Any adapters installed prior to 6.0 version must be un-installed before the installation of

any version 6.0 adapter.


Adapter Features and Purpose

The Cisco Unified Communications Manager Adapter is designed to create and manage accounts on Unified Communications Manager (UCM). The adapter runs in “agentless” mode installed remotely from your UCM server. The adapter uses the Administrative XML Layer (AXL) API to establish communication with the Cisco Unified Communications Manager server. The AXL API provides a mechanism for adding, retrieving, updating, and removing data from the Cisco Unified Communications Manager.


IBM recommends the installation of this Adapter (and the prerequisite Tivoli Directory Integrator) on each node of an Identity Manager WebSphere cluster.   A single copy of the adapter can handle multiple Identity Manager Services. The deployment configuration is based, in part, on the topology of your network domain, but the primary factor is the planned structure of your Identity Manager Provisioning Policies and Approval Workflow process. Please refer to IBM Knowledge Center for a discussion of these topics.


IBM Security Identity Manager adapters are powerful tools that require Administrator Level authority. Adapters operate much like a human system administrator, creating accounts, permissions and home directories. Operations requested from IBM Security Identity Manager server will fail if the adapter is not given sufficient authority to perform the requested task. IBM recommends that this adapter run with administrative (root) permissions.


Service Groups Management

The ability to manage service groups is a new feature introduced in ITIM 5.1.  By service groups, IBM Security Identity Manager is referring to any logical entity that can group accounts together on the managed resource.


Managing service groups implies the following:


· Create service groups on the managed resource.

· Modify attribute of a service group.

· Delete a service group.



 ·      Modify service group name is not supported in this release.


Directory Service Support

·         This adapter supports LDAP as a user registry on AIX only.

·         This adapter does not support Network Information Service (NIS).


The Cisco UCM adapter does not support service groups management.



Contents of this Release

Adapter Version



Release Date

Dec 14, 2012

Adapter Version


Component Versions

Adapter build: 6.0.2

Profile:  6.0.2

Connector:  6.0.2

Dispatcher:  6.1005 or higher (packaged separately)


The following guides are available in the IBM Knowledge Centre

·         Cisco Unified Communications Manager Adapter Installation and Configuration Guide

·         Cisco Unified Communications Manager Adapter User Guide


New Features

Enhancement # (FITS)



Items included in the current release (6.0.2)

Support UCM 8.5.  Older versions of UCM are not supported in this release.


Items included in the 6.0.1 release


Initial release



Closed Issues



PMR# / Description



Items closed in the current release (6.0.2)






Items closed in the 6.0.1 release




Initial release




Known Issues



PMR# / Description



Modifying PIN/Digest Credentials


ISIM 6.0 Issue: If left blank, the Pin/Digest Credentials sensitive attributes in User account class come as delete operation from ISIM during modify request.



Follow the steps below to use Pin/Digest Credentials sensitive attributes on User account form as text attributes. Once converted to type “text” the attributes are sent properly by ISIM:


A) Modify erCiscoUniComMgrAccount.xml file present CiscoUniComMgrProfile Jar file

1. Uncomment the Pin and DigestCredential form element definitions.

2. Replace type="password" with type="text" for both the attributes


B) Refer to the knowledge center or the online help for specific instructions for creating the CiscoUniComMgrProfile jar.


C) Refer Installation Guide Chapter:2 Section :Importing the adapter profile into the IBM Security Identity Manager server for importing the CiscoUniComMgrProfile into the IBM Security Identity Manager server      




Suspend / Restore


Cisco Unified Communications Manager ITDI Adapter does not support Suspend/Restore function in ISIM.  This is because there is no provision on Cisco server to suspend an user account.



Resource connection timeout


Sometimes connection timeout occurs with the resource for an operation, and the operation will remain in pending states temporarily.  Eventually the adapter will retry the operation and if it is successful, the status of the operation will shows SUCCESS, however the result details will show the following message: “CTGIMT211E  The account was not modified due to a system error: Connection timed out: connect”.



Adding a device that is deleted from resource


UCM8.5 returns SUCCESS when the adapter adds to user a device that is deleted.  Therefore ISIM will incorrectly shows that the device has been added.  Reconciling will correct this issue.




Installation and Configuration Notes

See the IBM Security Identity Manager Cisco Unified Communications Manager Adapter Installation and Configuration Guide for detailed instructions.

The Cisco Unified Communication Manager Adapter Installation and Configuration Guide can be obtained from IBM Knowledge Center at


Corrections to Installation Guide

Language package installation

The adapters use a separate language package from the IBM Security Identity Manager. See the IBM Security Identity Manager library and search for information about installing the adapter language pack.



Configuration Notes

The following configuration notes apply to this release:



Installing the adapter language pack

See the IBM Security Identity Manager Install library and search for information about installing the adapter language pack.



Customizing or Extending Adapter Features

IBM Security Identity Manager adapters can be customized and/or extended. The type and method of this customization may vary from adapter to adapter.


Getting Started

Customizing and extending adapters requires a number of additional skills. The developer must be familiar with the following concepts and skills prior to beginning the modifications:


·         IBM Security Identity Manager administration

·         IBM Tivoli Directory Integrator management

·         IBM Tivoli Directory Integrator Assembly Line development

·         LDAP schema management

·         Working knowledge of Java scripting language

·         Working knowledge of LDAP object classes and attributes

·         Working knowledge of XML document structure


Note: If the customization requires a new Tivoli Directory Integrator connector, the developer must also be familiar with Tivoli Directory Integrator connector development and working knowledge of Java programming language.


IBM Security Identity Manager Resources:

Check the Learn section of the IBM Security Identity Manager Support web site for links to training, publications, and demos.


Tivoli Directory Integrator Resources:

Check the Learn section of the IBM Tivoli Directory Integrator Support web site for links to training, publications, and demos.


IBM Security Identity Manager Adapter Development:

Adapter Development Tool 

The Adapter Development Tool, ADT, is a tool used by IBM Security Identity Manager customers and consultants to create custom IBM Security Identity Manager adapters. It reduces adapter delivery time by about 50% and it helps in the development of custom adapters. The Adapter development tool is available on the IBM Open Process Automation Library (OPAL).


Support for Customized Adapters

The integration to the Identity Manager server – the adapter framework – is supported. However, IBM does not support the customizations, scripts, or other modifications. If you experience a problem with a customized adapter, IBM Support may require the problem to be demonstrated on the GA version of the adapter before a PMR is opened.



Supported Configurations

Installation Platform

The IBM Security Identity Manager Cisco Unified Communications Manager adapter was built and tested on the following product versions.



Adapter Installation Platform: 


This adapter installs into Tivoli Directory Integrator (TDI) and may be installed on any platform supported by the TDI product and supported by the target system libraries or client, where applicable. IBM recommends installing TDI on each node of the IBM Security Identity Manager WAS Cluster and then installing this adapter on each instance of TDI. Supported TDI versions include:


Tivoli Directory Integrator 7.1 Fix Pack 5

Tivoli Directory Integrator 7.1.1



Managed Resource:


Cisco Unified Communications Manager v8.5



IBM Security Identity Manager:


IBM Security Identity Manager 6.0

IBM Security Identity Manager 7.0



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End of Release Notes