IBM Support

BMXAA4195E - The URL / File Name field requires a value error when attaching more than one file Maximo 7.5.0.x

Troubleshooting


Problem

Attaching more then 1 file throws error BMXAA4195E - The URL / File Name field requires a value

Cause

A "ghost" attachment is being added in addition to the selected file, whenever attaching a document throwing a BMXAA4195E - The URL / File Name field requires a value error.

Resolving The Problem

Checklist of actions to go through as follows;

1) Check the system properties related to doclinks.

If need be, edit the systems properties "allowedFileExtentions" by adding the missing extension to the list you maybe using.

2)Check if both values are set correctly:

mxe.doclink.doctypes.topLevelPaths and
mxe.doclink.doctypes.allowedFileExtensions

N.B: for "mxe.doclink.doctypes.topLevelPaths" , the DOCLINKS reference to the path needs to be in CAPITALS.

E.g:

mxe.doclink.doctypes.topLevelPaths = C:\\DOCLINKS

3) Check that file permissions on the servers for the attachments are being saved .

4)If all above is correct, make sure you remove all savemode tags in the library.xml as follows:

(1). <dialog id="addnewattachmentfile" label="Create a File Attachment" relationship="DOCLINKS" beanclass="psdi.webclient.beans.doclinks.AddDocLinksBean" savemode="ONLOAD">

Change it to :

<dialog id="addnewattachmentfile" label="Create a File Attachment" relationship="DOCLINKS" beanclass="psdi.webclient.beans.doclinks.AddDocLinksBean" >

(2). <dialog id="addnewattachmentwww" label="Create a URL Attachment"relationship="DOCLINKS"beanclass="psdi.webclient.beans.doclinks.AddDocLinksBean"savemode="ONLOAD">

Change it to:

<dialog id="addnewattachmentwww"label="Create a URL Attachment"relationship="DOCLINKS"beanclass="psdi.webclient.beans.doclinks.AddDocLinksBean" >

(3). <dialog id="addfromlibrary" label="Create Attachments from Documents in the Library" mboname="DOCINFO" orderby="document" beanclass="psdi.webclient.beans.doclinks.AddFromLibraryBean"savemode="ONLOAD">

Change it to:

<dialog id="addfromlibrary" label="Create Attachments from Documents in the Library" mboname="DOCINFO" orderby="document"beanclass="psdi.webclient.beans.doclinks.AddFromLibraryBean" >

(4). <dialog id="viewattachments" label="View Attachments"savemode="ONLOAD">

Change it to:

<dialog id="viewattachments" label="View Attachments">

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Document Information

Modified date:
17 June 2018

UID

swg21687160