IBM Support

Clicking on Action produces Run-time VB Run-time error '1004'

Troubleshooting


Problem

When left or right clicking on an action button the following error occurs: Run-time Error '1004'

Symptom

Run-time Error '1004'

Cause

CognosOfficeUDFConnect addin

Environment

MS Office 2010 Professional 64 Bit
Cognos TM1 10.2.2 64 bit Perspectives

Resolving The Problem

remove the Cognos Office UDFConnect Addin

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"TM1","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.2","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg21685537