IBM Support

Error While Saving an Event With an Action Date Earlier Than the Event Date in Events Management (CM)

Troubleshooting


Problem

Maximo allows the user to save an event with an action that has a date earlier than the event date. An error message then appears. "BMXAM0510E - The action date cannot be before the event date. Enter a valid data value in the Action Date field.". After the user clicks the Close button, Maximo allows the event to be saved anyway.

Cause

The message appears to give an impression that it should not allow user to carry out the save action.

Environment

Asset Configuration manager 7.5.0.2

Resolving The Problem

The message shown when an Action Date is specified which is before the Event Date has always been raised as a warning message.
This means that the message is displayed but does not prevent the save of the Event.
It appears though that when this code was incorporated as part of the Maximo ACM product, the message text was changed and incorrectly marked as an error.
To correct this the following SQL can be executed to update the message text and change the message type to be a warning as was originally intended:

UPDATE MAXMESSAGES SET MSGID='BMXAM0510W', VALUE='The action date
entered is before the event date. Please verify the action date is
correct and save the event again to confirm.' WHERE MSGID='BMXAM0510E';

[{"Product":{"code":"SSLKSJ","label":"Maximo Asset Configuration Manager"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Config Mgr","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5;7.5.1","Edition":"Edition Independent","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21683331