Troubleshooting
Problem
In the Decision Center Configure tab, under Manage Servers, when I test the connection to the server instance of the Rule Execution Server, I see the error: Test failed for server foo. The host appears to be running but port "-1" does not respond.
Diagnosing The Problem
Resolving The Problem
- Make sure that the server connection details are correctly specified ( hostname, portnumber, username/password) in the Decision Center Configure tab, under Manage Servers.
- Ensure that you set the URL of the Rule Execution Server to be http://<host>:<port>/res, not http://<host>:<port>/testing
- Check that the port is not being used by another process. If it is, stop the other process.
- Make sure that the user belongs to a Decision Center group that has privileges to access a RES server
- Make sure that the SSP application (jrules-ssp-<appserver>.ear) has been installed correctly on the application server, and has been started.
- Test the availability of Decision Validation Services by typing the URL in your browser: http://<host>:<port>/testing
- Make sure there is no firewall blocking the HTTP/HTTPS connection from Decision Center to Rule Execution Server
Related Information
[{"Product":{"code":"SSQP76","label":"IBM Operational Decision Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.6;8.5;8.0;7.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
15 June 2018
UID
swg21679679