Trying test connection to Rational Build Agent in RTC server 4.0.3 or later results authentication failed error

Technote (troubleshooting)


Attempts to test the connection to the IBM Rational Build Forge Build Agent using the test connection operation in IBM Rational Team Concert (RTC) Eclipse client 3.0.x result in authentication failed error when using RTC server 4.0.3 or later version.


The following is the error message in details from trying the test connection.

Message: Socket created successfully.
AUTH Running as: "SYSTEM" in domain "NT AUTHORITY" SID Type *WinSidUser
Authentication Failed.


This is a known limitation caused by a fix of security issue in RTC 4.0.3.

Resolving the problem

To avoid this problem, you need to use Eclipse client 4.0.3 or later.

Document information

More support for:

Rational Team Concert

Software version:

4.0.4, 4.0.5, 4.0.6

Operating system(s):

AIX, Linux, Windows

Reference #:


Modified date:


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