IBM Support

PureData System for Analytics: Accessing FTP: Downloading Files from IBM via FTP

Question & Answer


Question

How to download files from the IBM FTP server to my system.

Cause

Customer needs to get some files from IBM, such as a client specific fix or diagnostic build.

Answer

Please note that the following steps are only applicable if the FTP access is enabled on the host.

1) On the NPS host, change directory to the location where you will place the files:

cd /nzscratch/upgrade

2) At the command line, sftp to testcase:

sftp testcase.boulder.ibm.com

If this fails, try the full path to the sftp executable:

/usr/kerberos/bin/sftp testcase.boulder.ibm.com

3) When prompted, enter the username 'anonymous' and your email address as the password:



Name (testcase.boulder.ibm.com:nz): anonymous
331 Password required for anonymous.
Password: *********

4) At the FTP prompt, navigate to the directory where the files are located:

cd /software/fromibm/Netezza

5) Use the get command to download the files you want on testcase:

get <filename>

6) When you are finished downloading, exit ftp with the 'bye' command:

bye

7) On the host, check to see if the files you downloaded are on the system: ls

Alternative method:

1) From a web browser, navigate to the site: http://testcase.boulder.ibm.com


    Look for links

      software

      fromibm

      Netezza

2) Download the files you need from the FTP site as directed by the IBM support engineer.

[{"Product":{"code":"SSULQD","label":"IBM PureData System"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.0.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
17 October 2019

UID

swg21678424

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