Chrome users are not able to join audio/video conferencing, use the screen sharing feature from Sametime Meetings, or use the screen capture feature in Sametime WebChat

Technote (troubleshooting)


Problem

The Google Chrome browser automatically blocks NPAPI-based plug-ins (Netscape Plugin-in Application Programming Interface). NPAPI support will be completely removed from Chrome as stated in the "NPAPI deprecation: developer guide" article on the Chromium Projects website: http://www.chromium.org/developers/npapi-deprecation

A user will be unable to join audio/video conferencing, use the screen sharing feature from Sametime Meetings, or use the screen capture feature in Sametime WebChat.

In the Chrome browser, each time the page with Sametime Meetings is loaded,uses will see an information message advising them to use other supported browsers.


Resolving the problem

.

Document information


More support for:

IBM Sametime
Web Conferences/Meetings

Software version:

9.0, 9.0.0.1

Operating system(s):

Windows

Reference #:

1676039

Modified date:

2015-10-13

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