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Attempts to upgrade to Notes 9.0.1 Fix Pack 1 fail while renaming JVM directory

Technote (troubleshooting)


Attempts to install Notes 9.0.1 Fix Pack 1 fail during the renaming of the JVM directory. The install/upgrade log shows the following error:

    "ERROR: Failed to rename directory C:\Program Files (x86)\Lotus\Notes\jvm to C:\Program Files (x86)\Lotus\Notes\jvm_old:32"
This issue has been encountered during upgrades starting from 8.5.x to 9.0.1 to Fix Pack 1 and also with upgrades from clean installations of 9.0.1 to Fix Pack 1. The issue is not specific to any particular deployment method (e.g., Smart Upgrade, SCCM, etc).

Resolving the problem

This issue has been reported to Quality Engineering as APAR LO80392 (SPR KTOT9K3RXW) and is addressed in Notes 9.0.1 Fix Pack 1 Interim Fix 1. For download links, see technote 1657963 - Interim Fixes for 9.0.1.x IBM Notes, IBM Domino & IBM iNotes.

The issue does not occur if you run the install under an Administrator account.

Document information

More support for: IBM Notes

Software version: 9.0.1

Operating system(s): Windows

Reference #: 1674482

Modified date: 24 June 2014

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