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RPT Performance report after playback completion shows 'Not Found -http - 404' error

Troubleshooting


Problem

IBM Rational Performance Tester (RPT) fails to generate performance report and resulting in an HTTP 404 error.

Symptom

Performance statistics in Page performance report and related performance reports of RPT display the message Not Found - HTTP 404 error after playback.

The issue is noticed across all the scripts.

Cause

The reported behavior could occur if the Java associated with the eclipse workbench is altered to a lower version of Java.

For example, the reported error is reproducible if the default java path for Java 7 is modified to point to Java 6 on the system.

Diagnosing The Problem

Verify Java settings on the system.

  1. Verify the default Java path configured from eclipse.ini file from the SDP directory.
    For example C:\Program Files (x86)\IBM\SDP

  2. Verify if the following switch from the eclipse.ini file is pointing to the JRE for the eclipse workbench from SDP directory.

    From RPT 8.3.0 version, Java 7 is used as compared to the earlier version's of RPT where Java 6 was used.

    Example:
    -vm
    C:\Program Files (x86)\IBM\SDP\jdk\jre\bin\javaw.exe

Resolving The Problem

Restore the default setting by clicking RPT > Windows > Preferences > restore defaults.

[{"Product":{"code":"SSMMM5","label":"IBM Rational Performance Tester"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Test Results","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5;8.5.0.1;8.5.0.2;8.5.1;8.5.1.1;8.5.1.2;8.5.1.3","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018

UID

swg21673063