Troubleshooting
Problem
The Data Protection for VMware data mover uses VMware's Virtual Disk Development Kit (VDDK) API to open, close, read, and write virtual disk data (VMDKs).
The following tables correlate the data mover versions with the VDDK versions and the supported data mover operating systems. Before you deploy a data mover, consult the following tables to determine which VDDK version it works with and which operating system it can be installed on. Installing the data mover on unsupported or untested operating system might work, but no support can be provided. Also, use caution when you upgrade a data mover to a newer version. In some cases, VMware dropped support for an operating system when move from one VDDK release to the next release. Lastly, also notice that the vCenter Server and ESXi host versions that are supported by each VDDK version are provided.
Environment
IBM Storage Protect data mover for virtual environments.
Diagnosing The Problem
See the tables in "Resolving the problem" section for a mapping between the data mover version and VMware's VDDK version and supported data mover operating systems.
Resolving The Problem
This document is intended to provide useful details about supported vSphere and operating system versions for VMware VDDK SDK. The following tables list the required operating systems on the server where you install the data mover and the vCenter Server/ESXi versions. The tables also provide links to the most recent VMware VDDK release notes.
Note: The IBM Storage Protect for Virtual Environments hardware and software requirements documents are the official source for information on supported versions. These hardware and software requirements documents supersede the supported vSphere and OS versions that are listed in VDDK release notes. Use this hardware and software requirements technote as the definitive guide when you determine hardware and software requirements for Data Protection for VMware. Links to these documents can be found in the technote: Requirements Documents: IBM Storage Protect for Virtual Environments.
Note: The product now known as IBM Storage Protect was named IBM Spectrum Protect in levels earlier than 8.1.19. To learn more about the brand change, see IBM Spectrum brand change to IBM Storage.
Limitations:
- VDDK 6.7.0 EP1 Update 1 includes the hot patch, which corrects the known issue "NBD transport in VDDK 6.7 is slow when you run against vSphere 6.5", see VDDK 6.7.0 EP1 Update 1 Release Notes
- VDDK 6.0.1 limitation by using SAN in the VMware's Release Notes: VDDK 6.0.1 Release Notes
| Release | vCenter/ESXi Support | Proxy OS (data mover) |
|---|---|---|
| Data Mover 8.1.21, and 8.1.22 based on VDDK 8.0.2 |
"The Virtual Disk Development Kit (VDDK) 8.0 is an update to support vSphere 8.0 and resolve some reported issues. The VMware policy concerning backward and forward compatibility is for VDDK to support N-2 and N+1 releases. In other words, VDDK 8.0 and all its update releases will support vSphere 6.7, 7.0.x, and (except for new features) the next major release. | Windows Server 2016, 2019 and 2022 Red Hat Enterprise Linux (RHEL) 7.9, 8.1, 8.2, 8.6, 9.0 SUSE Linux Enterprise Server (SLES) 12 SP5 and 15. SP1 |
| VDDK 8.0.0 Release Notes, VDDK 8.0.1 Release Notes, VDDK 8.0.2 Release Notes | ||
| Release | vCenter/ESXi Support | Proxy OS (data mover) |
|---|---|---|
| Data Mover 8.1.10, 8.1.11, 8.1.12, 8.1.13 and 8.1.14 based on VDDK 7.0.0 |
"Virtual Disk Development Kit (VDDK) 7.0.0 is an update to support vSphere 7.0, and to resolve issues reported against previous releases. VDDK 7.0 adds support for ESXi 7.0, vCenter Server 7.0, and VMC M10. It was tested for compatibility with an earlier version against vSphere 6.5 and 6.7. | Windows Server 2012, 2012R2, 2016 and 2019 Red Hat Enterprise Linux (RHEL) 7.7, 8.0 SUSE Linux Enterprise Server (SLES) 12 SP5, and 15 SP1 |
| Data Mover 8.1.15 based on VDDK 7.0.3.1 |
The Virtual Disk Development Kit (VDDK) 7.0.3.1 is a bug-fix update to support vSphere 7.0 U3 patch P04 and resolve some reported issues. | Windows Server 2012, 2012R2, 2016 and 2019 Red Hat Enterprise Linux (RHEL) 7.7, 8.0 SUSE Linux Enterprise Server (SLES) 12 SP5, and 15 SP1 |
| Data Mover 8.1.17, 8.1.19, and 8.1.20 based on VDDK 7.0.3.2 |
The Virtual Disk Development Kit (VDDK) 7.0.3.2 is a bug-fix update to support vSphere 7.0 U3 patches and resolve some reported issues. | Windows Server 2012, 2012R2, 2016, 2019 and 2022 Red Hat Enterprise Linux (RHEL) 7.7, 8.0 SUSE Linux Enterprise Server (SLES) 12 SP5, and 15 SP1 |
| VDDK 7.0.0 Release Notes, VDDK 7.0.3.1 Release Notes, VDDK 7.0.3.2 Release Notes | ||
| Release | vCenter/ESXi Support | Proxy OS (data mover) |
|---|---|---|
| Data Mover 8.1.6 based on VDDK 6.7.0.EP1 Update 1 | "Virtual Disk Development Kit (VDDK) 6.7.0 EP1 Update 1 released with vSphere 6.7.0 is a bug-fix update. This VDDK release is compatible with vSphere 6.0, vSphere 6.5, vSAN 6.6, vSAN 6.6.1, and vSphere 6.7. ESXi hosts and especially pre-6.7 vCenter Server need to be upgraded along with VDDK libraries." | Windows Server 2012, 2012 R2 and 2016 Red Hat Enterprise Linux RHEL 6.7, 6.8, 7.2 and 7.3 SUSE Linux Enterprise Server SLES 11 SP4 and 12 SP1 |
| Data Mover 8.1.7 based on VDDK 6.7.1 | "Virtual Disk Development Kit (VDDK) 6.7.1 released with vSphere 6.7 Update 1 is a bug-fix update. This VDDK release is compatible with vSphere 6.0, vSphere 6.5, and vSphere 6.7. ESXi hosts and especially pre-6.7 vCenter Server need to be upgraded along with VDDK libraries." | Windows Server 2012, 2012 R2 and 2016 Red Hat Enterprise Linux (RHEL) 6.7, 6.8, 6.9, 7.2 and 7.3 SUSE Linux Enterprise Server (SLES) 11 SP4, and 12 SP1 |
| Data Mover 8.1.8 based on VDDK 6.7.2 | "Virtual Disk Development Kit (VDDK) 6.7.2 released with vSphere 6.7 Update 2 is a bug-fix update. This VDDK release is compatible with vSphere 6.0, vSphere 6.5, and vSphere 6.7. ESXi hosts and especially pre-6.7 vCenter Server need to be upgraded along with VDDK libraries." | Windows Server 2012, 2012 R2 and 2016 Red Hat Enterprise Linux RHEL 6.7, 6.8, 6.9, 7.2, and 7.3 SUSE Linux Enterprise Server SLES 11 SP4, 12 SP1, 12 SP4, and 15 |
| Data Mover 8.1.9 based on VDDK 6.7.3 | "Virtual Disk Development Kit (VDDK) 6.7.3 released with vSphere 6.7 Update 3 is a bug-fix update. This VDDK release is compatible with vSphere 6.0, vSphere 6.5, and vSphere 6.7. ESXi hosts and especially pre-6.7 vCenter Server need to be upgraded along with VDDK libraries." | Windows Server 2012, 2012 R2 and 2016 Red Hat Enterprise Linux (RHEL) 6.7, 6.8, 6.9, 7.2, 7.3, and 7.6 SUSE Linux Enterprise Server (SLES) 11 SP4, 12 SP1, 12 SP4, and 15 |
| VDDK 6.7.0 Release Notes, VDDK 6.7.0 EP1 Update 1 Release Notes, VDDK 6.7.1 Release Notes, VDDK 6.7.2 Release Notes, VDDK 6.7.3 Release Notes | ||
| Release | vCenter/ESXi Support | Proxy OS (data mover) |
|---|---|---|
| Data Mover 8.1.4 based on VDDK 6.5.2 | "Virtual Disk Development Kit (VDDK) 6.5.2 released with vSphere 6.5.2 is a bug-fix update and has the same compatibility as version 6.5" | Windows Server 2012, 2012 R2 and 2016 Windows 10 Red Hat Enterprise Linux RHEL 6.7, 6.8, 7.2 and 7.3 SUSE Linux Enterprise Server SLES 11 SP4 and 12 SP1 |
| VDDK 6.5.2. Release Notes | ||
| Release | vCenter/ESXi Support | Proxy OS (data mover) |
|---|---|---|
| Data Mover 8.1 based on VDDK 6.0.2 | "Virtual Disk Development Kit (VDDK) 6.0.2 released with vSphere 6.0 U2 is a bug-fix update and has the same compatibility as version 6.0" | Windows Server 2012 and 2012 R2 Red Hat Enterprise Linux RHEL 6.6 & 7.0 SUSE Linux Enterprise Server SLES 11.3 & 12 |
| Data Mover 8.1.2 and 8.1.0.2 based on VDDK 6.0.3 | "Virtual Disk Development Kit (VDDK) 6.0.3 released with vSphere 6.0 U3 is a bug-fix update and has the same compatibility as version 6.0" | Windows Server 2012 and 2012 R2 Red Hat Enterprise Linux RHEL 6.6 & 7.0 SUSE Linux Enterprise Server SLES 11.3 & 12 |
| VDDK 6.0.2 Release Notes, VDDK 6.0.3 Release Notes | ||
Note: Beginning with Version 7.1.3, IBM Tivoli Storage Manager for Virtual Environments is now IBM Spectrum Protect for Virtual Environments. To learn more about the rebranding transition, see Tivoli Storage Manager branding transition to IBM Spectrum Protect™.
Note: IBM Spectrum Protect and IBM Tivoli Storage Manager or Virtual Environments 7.1 reached end of support (EOS) at 31 December 2021, see: IBM Spectrum Protect and Tivoli Storage Manager 7.1 products End of Support 31 December 2021.
| Release | vCenter/ESXi Support | Proxy OS (data mover) |
|---|---|---|
| Data Mover 7.1.8.4 based on VDDK 6.7.0.EP1 Update 1 | "Virtual Disk Development Kit (VDDK) 6.7.0 EP1 Update 1 released with vSphere 6.7.0 is a bug-fix update." The 7.1.8.4 Data Mover supports vSphere 6.0 and 6.5. | Windows Server 2008 R2, 2012, 2012 R2 and 2016 Linux RHEL 6.7, 6.8, 7.2 and 7.3 SUSE Linux Enterprise Server SLES 11 SP4 and 12 SP1 |
| Data Mover 7.1.8.5 based on VDDK 6.7.1 | "Virtual Disk Development Kit (VDDK) 6.7.1 released with vSphere 6.7 Update 1 is a bug-fix update." The 7.1.8.5 Data Mover supports vSphere 6.0 and 6.5. | Windows Server 2008 R2, 2012, 2012 R2 and 2016 Linux RHEL 6.7, 6.8, 7.2, and 7.3 SUSE Linux Enterprise Server SLES 11 SP4 and 12 SP1 |
| Data Mover 7.1.8.6 based on VDDK 6.7.2 | "Virtual Disk Development Kit (VDDK) 6.7.2 released with vSphere 6.7 Update 2 is a bug-fix update." The 7.1.8.6 Data Mover supports vSphere 6.0 and 6.5. | Windows Server 2008 R2, 2012, 2012 R2 and 2016 Linux RHEL 6.7, 6.8, 6.9, 7.2, and 7.3 SUSE Linux Enterprise Server (SLES) 11 SP4, 12 SP1, and 12 SP4 |
| Data Mover 7.1.8.7, 7.1.8.8 and 7.1.8.9 based on VDDK 6.7.3 |
"Virtual Disk Development Kit (VDDK) 6.7.3 released with vSphere 6.7 Update 3 is a bug-fix update." The 7.1.8.7, 7.1.8.8 and 7.1.8.9 Data Mover supports vSphere 6.0 and 6.5. | Windows Server 2012, 2012 R2 and 2016 Red Hat Enterprise Linux (RHEL) 6.7, 6.8, 6.9, 7.2, 7.3 SUSE Linux Enterprise Server (SLES) 11 SP4, 12 SP1, and 12 SP4 |
| VDDK 6.7.0 Release Notes., VDDK 6.7.0 EP1 Update 1 Release Notes, VDDK 6.7.1 Release Notes, VDDK 6.7.2 Release Notes, VDDK 6.7.3 Release Notes | ||
| Release | vCenter/ESXi Support | Proxy OS (data mover) |
|---|---|---|
| Data Mover 7.1.8 based on VDDK 6.5.1 | "Virtual Disk Development Kit (VDDK) 6.5.1 released with vSphere 6.5 U1 is a bug-fix update and has the same compatibility as version 6.5" | Windows Server 2008 R2 Windows Server 2012 and 2012 R2 Windows Server 2016 Red Hat Enterprise Linux RHEL 6.7, 6.8, 7.2 & 7.3 SUSE Linux Enterprise ServerSLES 11 SP4 and 12 SP1 |
| Data Mover 7.1.8.2 based on VDDK 6.5.2 EP1 | "Virtual Disk Development Kit (VDDK) 6.5.2 EP1 released with vSphere 6.5.2 EP1 is a bug-fix update and has the same compatibility as version 6.5" | Windows Server 2008 R2 Windows Server 2012 and 2012 R2 Windows Server 2016 Red Hat Enterprise Linux RHEL 6.7, 6.8, 7.2 & 7.3 SUSE Linux Enterprise ServerSLES 11 SP4 and 12 SP1 |
| VDDK 6.5.1 Release Notes, VDDK 6.5.2 EP1 Release Notes | ||
Related Information
Historical Number
1.0v
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Document Information
Modified date:
20 March 2024
UID
swg21672351