IBM Support

Netcool conf pack command

Troubleshooting


Problem

Migrating to a new version of Omnibus, running nco_confpack: $OMNIHOME/bin/nco_confpack -list -server NCOMS -user ncadmin -file /tmp/nco_confpack.list Received this error: Tool in menu but not found, menu: AlertsMenu, tool: CLEAR_LWY.

Symptom

The command fails and the following error is received: Tool in menu but not found, menu: AlertsMenu, tool: CLEAR_LWY.

Cause

The menu AlertsMenu has a tool in it called CLEAR_LWY, however the tool no longer exists.

Resolving The Problem

Recreate the tool and associate it with the menu and try to run the command again.

[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.4.0","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21672071