IBM Support

HTTP recording causes "problem with website's security certificate" error

Troubleshooting


Problem

When attempting an HTTP recording in IBM Rational Performance Tester (RPT) the error “There is a problem with this website's security certificate..." occurs.

Symptom

When attempting an HTTP recording in Rational Performance Tester (RPT) the error occurs:

There is a problem with this website's security certificate...

The security certificate presented by this website was not issued by a trusted certificate authority.
The security certificate presented by this website was issued for a different website's address.

We recommend that you close this webpage and do not continue to this website.




This message can occur when you attempt a recording with Microsoft Internet Explorer against a secure (SSL) site.

Cause

RPT uses a proxy recorder to capture data at record time. Because proxy is unknown to Microsoft Internet Explorer, you might encounter the error message when recording against a secure (SSL) site.

Resolving The Problem

Procedure:

  1. Click on the Continue to this website... link; the page loaded normally with a Certificate Error flagged in the field at the top of the window to the right of the URL.

  2. Click in this field and selected the View Certificates link. This will bring up a Certificate dialog.

  3. Note in the General tab that the Issued to and Issued by values were both "IBM Rational Toulouse Laboratory". Click on the Install Certificate... button which invoked the Certificate Import Wizard.

  4. Select in the Wizard Place all certificates in the following store and click on Browse button. Then select the folder Trusted Root Certification Authorities.

    This will bring up a Security Warning asking if you really wanted to install the certificate. Click "Yes on this.

    After this, IBM Rational Toulouse Laboratory should showed up in the Trusted Root Certificate Authorities.

  5. Click on Tools > Internet Options > Advanced in Microsoft Internet Explorer (IE).

  6. Clear Warn about certificate address mismatch.



  7. Restart IE for the changes take effect. You should no longer see the certificate warning when recording SSL sites.

[{"Product":{"code":"SSMMM5","label":"IBM Rational Performance Tester"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Record \/ Author tests","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.2;8.2.0.1;8.2.0.2;8.2.0.3;8.2.0.4;8.2.0.5;8.2.0.6;8.2.1;8.2.1.1;8.2.1.2;8.2.1.3;8.2.1.4;8.2.1.5;8.3;8.3.0.1;8.3.0.2;8.3.0.3;8.5;8.5.0.1;8.5.0.2;8.5.1;8.5.1.1;8.5.1.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018

UID

swg21671841