IBM Support

Functionality Of Work Type Options For Organizations

Question & Answer


Question

Is it possible to use the Work Type options dialog to create the initial status of a work order record?

Cause

Some clients have had questions regarding the functionality of the Start Status and Complete Status values that can be entered in the Work Type dialog in the Organizations module.

Answer

The initial status of a Work Order record is not set from values that are entered in the details/Process Flow section of the Work Type dialog. These values are only used when the Flow Control functionality is enabled.


To open the Work Type dialog:
  1. Go To Administration | Organizations
  2. Open the record for the appropriate Organization
  3. Select Action | Work Order Options | Work Type
  4. Click Filter
  5. In the Work Order Class field enter "workorder" and press Enter
  6. For any of the WORKORDER rows, expand the details
  7. This will reveal the Process Flow section where values can be selected for Start Status and Complete Status
These fields in the Work Type dialog are used to define when Work Order tasks that are under Flow Control can be started and completed. If you are not familiar with Flow Control, it is a functionality in which tasks can be automatically started (via status change) upon completion of other tasks that are defined as predecessors.

In order for the Work Order, or its tasks to be changed to a desired status, the Parent Work Order needs to be manually changed to this status either manually, or by indicating the Status in the originating PM. Additionally, the Job Plan and resulting Work Orders must have the Flow Control option in use (flagged).

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Work Order Tracking","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"Enterprise","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21669086

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