Troubleshooting
Problem
Collecting data for problems with the IBM® WebSphere® Extended Deployment Runtime Map and Runtime Topology component. Gathering this MustGather information before calling IBM support will help you understand the problem and save time analyzing the data.
Resolving The Problem
Before reproducing the problem, enable the following trace spec:
On the Deployment Manager:
*=info:com.ibm.ws.xd.admin.hadmgr.*=all:com.ibm.ws.odc.*=all:com.ibm.ws.console.hadmgr.*=all
On the ODR Server:
*=info:com.ibm.ws.xd.*=all
Please send the following doc:
- SystemOut.log(s)
- SystemErr.log(s)
- ffdc
- trace.log files
Submitting information to IBM Support
After a PMR is open, you can submit diagnostic MustGather data to IBM.
[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"General","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"9.0.0.0;8.5.5;8.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
15 June 2018
UID
swg21668143