Installing PurifyPlus for Windows with Installation Manager 1.7 fails

Technote (troubleshooting)


Problem(Abstract)

Attempts to install IBM Rational PurifyPlus for Windows v7.0.1.0-003 (or v7.0.1.0-005) using IBM Installation Manager (IM) v1.7 result in an error "Failed to load resource library!".

Symptom

When installing Rational PurifyPlus for Windows v7.0.1.0-003, it pops up the following error message dialogues respectively in order twice if clicking OK to continue.

Purify:
Failed to load resource library!




Quantify:
Failed to load resource library!




PureCoverage:
Failed to load resource library!




After installation, running any component of Purify, Quantify or PureCoverage pops up the same error message dialogue as shown above.


Cause

This issue was identified as a product defect.


Resolving the problem

WORKAROUND:

  1. Navigate to the folder msd\native from unzipped PurifyPlus installation package


  2. Find the following two archives that contain the resource files for x86 and x64
    pplusrscfiles_<build number>.zip
    pplusrscfiles64_<build number>.zip


  3. Extract each set of resources into the appropriate folder: x86 or x64 in the PurifyPlus installation folder (by default C:\Program Files\IBM\RationalPurifyPlus[)
    pplusrscfiles_<build number>.zip => x86 folder
    pplusrscfiles64_<build number>.zip => x64 folder

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Document information


More support for:

Rational Purify
Installation

Software version:

7.0.1

Operating system(s):

Windows

Reference #:

1664776

Modified date:

2014-03-31

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