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mttrapd probe core dumps after introducing new rules file

Troubleshooting


Problem

Netcool Knowledge Library (NcKL) was introduced into the system. After adding a few vendor specific rules to the main rules file, probe terminates immediately after starting and generates core file.

Symptom

Probe shuts down immediately after starting up, producing a core file.

Cause

Probe process memory limit was reached.

Resolving The Problem

Environment variable LDR_CNTRL needs to be set, in order to increase process memory limit. For example, to increase the process memory limit to 1.25GB, you would set:

export LDR_CNTRL = MAXDATA=0x40000000

Please consult your system administrator or IBM support if you're not sure about the value to be set for LDR_CNTRL.

[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF035","label":"z\/OS"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

OMNIbus probe

Document Information

Modified date:
17 June 2018

UID

swg21664533