Question & Answer
Question
How do I connect to the serial console of my DataPower Gateway or MQ Appliance?
Answer
To connect to the serial port on a WebSphere appliance
Required equipment:
Required equipment:
- Serial cables that come with the 8441 IDG X2 or 8496 IDG X3 appliances are an RJ45 to serial cable and a USB to RJ45 cable.
- NOTES:
1) The appliances have an RJ45 style serial port with a standard Cisco serial pin-out.
2) You CANNOT connect the RJ45 serial port to an Ethernet port on your workstation.
3) Only the serial port on the appliance can be used for the connection:
The serial port is listed as number 2 in this diagram of the 8441 machine type
The serial port is on the far left as shown in this diagram for the 8496 appliance type
- NOTES:
- Workstation computer with a serial port or USB to serial converter.
Note: If using a USB to serial converter ensure the drivers are installed in the workstation.(the drivers for the supplied cable are located in the recourse kit available on Fix Central) - Serial emulator of your choice such as Putty etc
- Connect the cable to the workstation and the serial port on the front of the appliance.
- Confirm the COM port to use in the emulator:
In Windows:
open the device manager then expand the “Ports (COM & LPT)” section. This will display the available serial ports and if using a USB to serial adapter the name of the adapter should be displayed if the adapter is connected and the drivers properly installed. - Configure the emulator using these settings:
- The COM port
- Speed (baud): 115200
- Data bits: 8
- Stop bits: 1
- Parity: None
- Flow control: None
- Click: connect on the emulator to activate the connection then hit “enter” in the emulator screen to see the current prompt.
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Document Information
Modified date:
15 May 2023
UID
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