Troubleshooting
Problem
A Tivoli Storage Manager is upgraded from V6.3 to V7.1. After the upgrade is complete, the operating system command does not show the installed program.
Symptom
The installed program cannot be queried using operating system commands. For example :
- On AIX, the lslpp command shows no Tivoli Storage Manager server fileset.
- On Linux, the rpm command shows no Tivoli Storage Manager server package.
- On Solaris, the pkginfo command shows no Tivoli Storage Manager server package.
- On HP-UX, the swlist command shows no Tivoli Storage Manager server package.
Note that on Windows, the Tivoli Storage Manager server package are still listed in the Windows control panel.
Cause
Working as designed
Resolving The Problem
Starting with Tivoli Storage Manager V7.1, Tivoli Storage Manager uses IBM Installation Manager, which is an installation program that can use remote or local software repositories to install or update many IBM products. The Installation Manager does not use operating system native packages. Instead, the software packages are managed by IBM Installation Manager. To list the installed packages, use the following command :
/opt/IBM/InstallationManager/eclipse/tools/imcl listInstalledPackages
Was this topic helpful?
Document Information
Modified date:
17 June 2018
UID
swg21663154