The server sending notification to the browser clients fails to stop for IBM Business Process Manager (BPM)

Troubleshooting

Problem

You want to stop the server sending notification to the browser clients by changing the flag to false in the 100Custom.xml file. However, the value of the flag in the TeamWorksConfiguration.running.xml file remains set to true after you restart the IBM Business Process Manager server.

Cause

The following code in the 100custom.xml file for the <web-messaging-push enabled="true"> flag is incorrect:
<web-messaging-push enabled="false" merge="replace">
<web-messaging type="NOTIFY_TASK_RESOURCE_ASSIGNED" enabled="false"/>
<web-messaging type="NOTIFY_TASK_COLLABORATION_INVITE" enabled="false"/>
<web-messaging type="NOTIFY_PROCESS_COMMENT_TAGGED" enabled="false"/>
<web-messaging type="TASKLIST_TASK_RESOURCE_ASSIGNED" enabled="false"/>
<web-messaging type="TASKLIST_TASK_FIELD_CHANGED" enabled="false"/>
</web-messaging-push>

Resolving The Problem

To resolve this issue, you need to add the match="elementName" statement in the web-messaging-push element. For example:
<server merge="mergeChildren">
<web-messaging-push merge="replace" match="elementName" enabled="false">
<web-messaging type="NOTIFY_TASK_RESOURCE_ASSIGNED" enabled="false"/>
<web-messaging type="NOTIFY_TASK_COLLABORATION_INVITE" enabled="false"/>
<web-messaging type="NOTIFY_PROCESS_COMMENT_TAGGED" enabled="false"/>
<web-messaging type="TASKLIST_TASK_RESOURCE_ASSIGNED" enabled="false"/>
<web-messaging type="TASKLIST_TASK_FIELD_CHANGED" enabled="false"/>
</web-messaging-push>
</server>

[{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Process Portal","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"8.5;8.0.1;8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Process Portal","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"","label":"Linux zSeries"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.5;8.0.1;8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSFTBX","label":"IBM Business Process Manager Express"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Process Portal","Platform":[{"code":"PF016","label":"Linux"},{"code":"","label":"Linux zSeries"},{"code":"PF033","label":"Windows"}],"Version":"8.5;8.0.1;8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

BPM

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Document Information

Modified date:
15 June 2018

UID

swg21659405

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