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IBM Informix® install fail with error message 'Side-by-side' (Windows 2008)

Technote (FAQ)


You see the error message:

"The application has failed to start because it's side-by-side configuration is incorrect. Please see the application event log oruse the command-line sxstrace.exe tool for more detail."

When you try to install IBM Informix® product on Windows 2008 server.


This happens on computers which do not have Microsoft Visual C++ 2008 installed.


This is a issue with Windows 2008 and not with IBM Informix®.

Install all available Windows updates and the latest Windows service pack and check if this already solves the problem.

For more info, check out this link from Microsoft:

Document information

More support for: Informix Servers

Software version: 11.7, 12.1

Operating system(s): Windows

Reference #: 1657365

Modified date: 04 May 2017

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