IBM Support

Omnibus nco_xigen error message missing libpng

Troubleshooting


Problem

When running nco_xigen on Omnibus 7.4 or later, an error is reported that libpng14 cannot be found.

Symptom

/opt/IBM/tivoli/netcool/omnibus/platform/linux2x86/bin64/nco_xigen:
error while loading shared libraries: libpng14.so.14: cannot open
shared object file: No such file or directory

Cause

Later versions of openmotif-libs have a prerequisite for libpng

Diagnosing The Problem

Check whether libpng is installed on the server. On Linux,

rpm -qa "*libpng*

Resolving The Problem

Install the 64 bit package of libpng, the package needed will depend on the version of openmotif-libs currently installed. Please check with your Unix administrator on the prerequisites for the version of openmotif-libs installed.

[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"8.1.0","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21656449