Social Media channels for Client Success Essentials

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Abstract

Become a part of our growing community of clients, support engineers, and support personnel by being a fan on Facebook, following us on Twitter, and subscribing to our Blogs and Quarterly Support Newsletters.

Content








Facebook

Facebook provides a unique community of clients, support personnel, and support engineers. If you want to find high quality technical content, engage in technical discussions, or simply stay up to date with the latest news then become a fan today!

IBM Decision Optimization Support
IBM Collaboration Solutions Support
WebSphere Portal Support


IBM developerWorks blogs and Client Success Essentials blogs

IBM developerWorks provides technical information on the WebSphere Commerce suite of products. Check the blog for topics in support that affect you.


Collaboration Solutions blogs
Everything Commerce developerWorks
Marketing & Promotions Handbook
WebSphere Commerce Search Cookbook
WebSphere and Collaboration Solutions Software Support blog

CSE-Intelligent Offerings
CSE-Curam Social Program Management
CSE-WebSphere Business Integration for Financial Networks
CSE-Sterling Selling and Fulfillment Suite
CSE-WebSphere Transformation Extender
CSE-WebSphere Partner Gateway
CSE-WebSphere Data Interchange
CSE-Sterling Managed File Transfer
CSE-Sterling B2B Integrator
CSE-Sterling Configure, Price, Quote
CSE-ILOG Optimization and Supply Chain
CSE-WebSphere Commerce
CSE-Emptoris
CSE-i2
ExperienceOne



IBM developerWorks forums

WebSphere Partner Gateway
WebSphere Transformation Extender
Collaboration Solutions



IBM Electronic Support

IBM eSupport: The official Twitter account for IBM Electronic Support
IBM Electronic Support Channel: The official YouTube channel for IBM Electronic Support
IBM Electronic Support Community: You can follow the IBM Electronic Support Community Blog using your developerWorks id, or through the RSS feed.




LinkedIn
YouTube channels may host topics ranging from troubleshooting tips and hints, configuration, installation, administration, migration, and product usage, this library of videos is updated regularly to help you get more out of your IBM software products!

IBM Notes for Social Business
Social Connections - The IBM Connections User Group
IBM WebSphere Portal experts



Newsletters

IBM Support Newsletters feature the most requested support documents as well as those identified as valuable in helping answer your questions related to these products.

The Support Newsletters are emailed to subscribers on a quarterly basis in March, June, September, and December. See the Knowledge Collection: IBM Support Newsletters for Industry Cloud Solutions for links to the most recent Support Newsletters and instructions on how to subscribe.



Twitter

Industry Cloud Solutions support news is available on Twitter. You can follow these Twitter accounts to find news, updates, and other information. Twitter is a real-time short messaging service, and it is another way that you can stay informed about your products.

@IBM_Commerce
@IBM_WPG
@IBM_ICSsupport
@Portal_Support



YouTube

YouTube channels may host topics ranging from troubleshooting tips and hints, configuration, installation, administration, migration, and product usage, this library of videos is updated regularly to help you get more out of your IBM software products!

IBM Decision Optimization Support
Tealeaf
IBM Collaboration Solutions Support


Additional Resources

IBM Software Services and Support for Industry Cloud Solutions
IBM Education Assistant
WebSphere eSupport
IBM Support Assistant Tools

Related information

Social Media channels for WebSphere and CICS Support
Social Media channels for Enterprise Content Management

Document information


More support for:

WebSphere Commerce Enterprise

Software version:

6.0, 7.0

Operating system(s):

AIX, IBM i, Linux, Solaris, Windows, i5/OS

Reference #:

1655419

Modified date:

2014-04-04

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