IBM Support

User is able to input data (in data entry) even though company/period is locked

Technote (troubleshooting)


Problem(Abstract)

Customer has configured the system (via Maintain -> Period Locking) so that both the company and period are locked.

However, when a user clicks "Company -> Data Entry - Reported Values", they are still able to make changes. How is this possible?

Symptom

Users are able to input/change date inside locked periods.


Cause

There are several possible causes for similar symptoms.

  • TIP: For more examples, see separate IBM Technote #1385501.

This Technote relates to the scenario where the cause is that the customer has ticked the box '" Unlock all periods".
  • When this is selected, all periods, submissions and companies are opened.
  • The checkbox overrules any settings in the Maintain/Period Locking/Change-Period Locking by company.

More Information:

See also the User Guide under “Lock Periods”.


Resolving the problem

Untick the box "Unlock all periods".

Steps:

1. Click "Maintain - Period locking - Change multi period locking"

2. Untick the box "Unlock all periods".

Related information

1385501 - ** Troubleshooting ** Data Entry possible eve

Document information

More support for: Cognos Controller
Controller

Software version: 8.5.1, 10.1, 10.1.1

Operating system(s): Windows

Software edition: All Editions

Reference #: 1652394

Modified date: 2015-02-06