When you create a JIRA issue and link it to a CLM resource, you get a NullPointerException in the Bug Creator window.
A 500 error code with a NullPointerException stack shows in the Bug Creator window when you create a JIRA issue.
If a Default Assignee is not set for a JIRA project, it causes a NullPointerException when you create an JIRA issue from a CLM application.
This issue is identified as a product defect.
Resolving the problem
Assign a Default Assignee for the JIRA project that is linked with your CLM application:
- Edit the JIRA project configuration. From the Projects menu, select the project that you want to edit.
- Click Administration in the upper left of the Project page.
- Click Roles in the lower left of the Project page.
- Assign the Default Assignee for the project.
For more information about a Default Assignee in JIRA, see the JIRA documentation.