server crash in function LNABDetokenizeNameList while using Condensed Directory Catalogs on the server.

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Task: /opt/ibm/lotus/notes/latest/linux/router 7671 (tue oct 1
15:22:12 pht 2013) =============
Thread 0xc911db90 (LWP 7680)):
#0 0xffffe410 in __kernel_vsyscall ()
#1 0x0039ab71 in select () from /lib/libc.so.6
#2 0xf5c42d23 in FRDoSleep ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#3 0xf5c44155 in OSRunExternalScript ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#4 0xf5c45723 in OSFaultCleanupExt ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#5 0xf5c45810 in OSFaultCleanup ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#6 0xf5c0f4a7 in fatal_error ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#7 <signal handler called>
#8 0xf5ccad62 in ListGetText ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#9 0xf6870d88 in LNABDetokenizeNameList ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#10 0xf6874810 in LNABLookupInfo ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#11 0xf6878a82 in ReturnLNABNameInfo ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#12 0xf686e0cb in NAMELookupDiskLookup ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#13 0xf686f268 in Lookup () from
/opt/ibm/lotus/notes/latest/linux/libnotes.so
#14 0xf68cc703 in NAMESwitchToNLThread ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#15 0xf67d4610 in ThreadedNAMELookup2 ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#16 0xf67d6814 in NAMELookup ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#17 0xf6dbc120 in UseGDRulesConstructInternetAddress ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#18 0x0809bd37 in RouterGenerateStatusReport ()
#19 0x0809e75e in MailSendQueueEntryNDReport ()
#20 0x0806d8b5 in RouterDispatchNewMessage ()
#21 0x08074540 in DispatchProcessRequest ()
#22 0x08094190 in ProcessingLoop ()
#23 0x080945f3 in ThreadPoolMain ()
#24 0xf5c3a936 in ThreadWrapper ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#25 0x00431852 in start_thread () from /lib/libpthread.so.0
#26 0x003a20ae in clone () from /lib/libc.so.6
eax 0xfffffdfe -514


Task: /opt/ibm/lotus/notes/latest/linux/server 32188 (tue oct 1
15:11:42 pht 2013) =============
Thread 0xc4f7cb90 (LWP 32763)):
#0 0xffffe410 in __kernel_vsyscall ()
#1 0x0039ab71 in select () from /lib/libc.so.6
#2 0xf5c04d23 in FRDoSleep ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#3 0xf5c06155 in OSRunExternalScript ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#4 0xf5c07723 in OSFaultCleanupExt ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#5 0xf5c07810 in OSFaultCleanup ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#6 0xf5bd14a7 in fatal_error ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#7 <signal handler called>
#8 0xf5c8cd62 in ListGetText ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#9 0xf6832d88 in LNABDetokenizeNameList ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#10 0xf6836810 in LNABLookupInfo ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#11 0xf683aa82 in ReturnLNABNameInfo ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#12 0xf68300cb in NAMELookupDiskLookup ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#13 0xf6831268 in Lookup () from
/opt/ibm/lotus/notes/latest/linux/libnotes.so
#14 0xf688e703 in NAMESwitchToNLThread ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#15 0xf6796610 in ThreadedNAMELookup2 ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#16 0xf67972ab in NAMELookup2 ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#17 0x080fa0d1 in ServerNAMELookup2 ()
#18 0x080a0cad in DbServer ()
#19 0x080c3866 in WorkThreadTask ()
#20 0x08070538 in Scheduler ()
#21 0xf5bfc936 in ThreadWrapper ()
from /opt/ibm/lotus/notes/latest/linux/libnotes.so
#22 0x00431852 in start_thread () from /lib/libpthread.so.0
#23 0x003a20ae in clone () from /lib/libc.so.6
eax 0xfffffdfe -514
ecx 0x0 0
edx 0x0 0
ebx 0x0 0
esp 0xc4f7910c 0xc4f7910c
ebp 0xc4f79168 0xc4f79168
esi 0x0 0
edi 0xc4f7915c -990408356
eip 0xffffe410 0xffffe410 <__kernel_vsyscall+16>
eflags 0x296 [ PF AF SF IF ]
cs 0x23 35
ss 0x2b 43
ds 0x2b 43
es 0x2b 43
fs 0x0 0
gs 0x63 99



Cause

Condensed Directory Catalogs used on the server

Answer

This is actually crashing in functions that are used to process Condensed Directory Catalogs being used on the server. We no longer support using Condensed Directory Catalogs on the server. The customer should only be using Extend Directory Catalogs on the server side.

SPR: GHAN8Z8PZU created



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Document information


More support for:

IBM Domino
Crash

Software version:

8.5.3.3

Operating system(s):

AIX, Linux, Solaris, Windows, Windows 64bit

Software edition:

All Editions

Reference #:

1652268

Modified date:

2013-10-09

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