Rational License Key Server Administration and Reporting Tool reports less license usage under a specific rare scenario

Technote (troubleshooting)


Problem(Abstract)

Attempts to access multiple instances of the same product where the product instances are launched through different UNIX or Linux terminals results in two licenses consumed; however, Rational License Key Server Administration and Reporting Tool reports only a single license consumed.

Symptom

For certain Rational products, Rational License Key Server Administration and Reporting Tool reports less license usage under the following rare scenario:

On Linux and UNIX systems, when you access multiple instances of the same product from a machine, but the product instances are launched through different UNIX terminals.

In this scenario, if two instances are launched, two licenses are consumed; however, Rational License Key Server Administration and Reporting Tool reports this as a single license consumed.

The following Rational products are affected due to the above limitation of Rational License Key Server Administration and Reporting Tool:

  • Rational Insight
  • Rational Publishing Engine
  • Rational DOORS
  • Rational Focal Point
  • Rational Rhapsody
  • Rational System Architect


Cause

Rational License Key Server Administration and Reporting Tool approximates UHD and UHDV duplicate grouping to UH.


This issue has been identified as a product defect.


Resolving the problem

There is no workaround.

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Document information


More support for:

Rational License Key Server
RLKS Administration and Reporting Tool

Software version:

8.1.4

Operating system(s):

AIX, Linux, Solaris

Reference #:

1652199

Modified date:

2013-10-18

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