CRJZS5627E error when configuring the Data Warehouse during RTC setup
Attempts to configure the Data Warehouse for use with IBM Rational Team Concert results in "CRJZS5627E Unable to read or write the properties file index path with the path" error.
The following error may be seen when attempting to configure the Data Warehouse:
CRJZS5627E Unable to read or write the properties file index path with the path <PATH>
Check the file and directory permissions and restart the server
The errors are related to the following values in the teamserver.propeties file for the IBM Jazz Team Server application (JTS):
com.ibm.team.fulltext.indexLocation= < directory path >
com.ibm.team.jfs.index.root.directory= < directory path >
Generally, the above directory paths are automatically configured during setup. Occasionally there will be a problem and the paths need to be manually configured in the JTS teamserver.properties file.
Other problems with these directory paths include:
- Using the non-short name with a directory that has spaces
- Using backslashes in the path
- Not escaping the colon in the path
Diagnosing the problem
Verify the values in the JTS teamserver.properties are set correctly
This file can be found in <JazzTeamServer Install Directory>\server\conf\jts
Resolving the problem
To resolve the CRJZS5627E error, verify the values in the JTS teamserver.properties (located in <JazzTeamServer Install Directory>\server\conf\jts directory) are set correctly.
EXAMPLE: The values should look similar to the following:
In the example above, these values are INCORRECT, and will cause the error:
Change the above values to resemble those below, which are CORRECT:
Note: Use dir /x to verify the short name of the Windows directories
The Jazz based products have an active community that can provide you with additional resources. Browse and contribute to the User forums, contribute to the Team Blog and review the Team wiki.
|Software Development||Rational Quality Manager||Web App Server||4.0|
|Software Development||Rational Requirements Composer||Web App Server||4.0|
More support for:
Rational Team Concert
Software version: 2.0, 3.0, 4.0, 220.127.116.11, 4.0.4
Operating system(s): Windows
Reference #: 1652085
Modified date: 07 October 2013
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