Web Meetings Remote Control: Firefox host on Windows stops receiving meeting updates while another user is controlling.

Technote (troubleshooting)


If a Firefox host on Windows has allowed another user to control their screen it is possible for that host to stop receiving meeting updates (RTC4WEB updates) if the controlling user presses the Minimize, Maximize or Close buttons in the Firefox Meeting Browser Window.


The problem is related to the browser window not receiving JavaScript event updates.

Resolving the problem

This can be resolved by the Host user performing a mouse-click in the Meeting Browser Window.

Document information

More support for:

IBM Sametime
Web Conferences/Meetings

Software version:, 9.0

Operating system(s):


Reference #:


Modified date:


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